-
March 2023 by Matthew U.
Some things you need you just need to go to a department store, or something like that. Even though I like to take my time and go through a good thrift store or antique store, there are some things that aren't found in those types of settings.I came in here to grab a few bigger items that are better when they are brand new, like a bucket, cleaning supplies, and garbage bags. It's interesting to see what items you are going to need when you finally do move and you don't readily have. I wasn't ready to have garbage to go out, but nowhere to put the garbage until I got it outside.This store was ok, they needed to keep up the stock on the shelf as a few items I couldn't find, or they were out of on the shelves.I don't know if I am the only one that does this, but I purposely shop with a basket in here because I do not want to over shop. We all know what I am talking about here, if you get a cart you are more likely going to try and fill it up. I had a basket and whatever I can fit in there is all I am going to purchase.When I made my way to the front, there was a bit of a line at the self check outs. I was standing there because my introverted self likes to do the self checkout. Imagine my horror when and associate approached me and asked if I was paying with a card. I said yes and they insisted that I follow them. Usually I would probably do that, but something inside me said NO. I told her I didn't want to do that, that is why I stood in this line. The look I got was worth it, I hate having to deal with people when my anxiety is up.
-
May 2022 by Tim M.
My grandson earned a special treat over the Mother's Day weekend. This translates to getting another Lego kit to build. He was asking for a City Lego the shuttle craft and rocket one. After a quick online search it seemed to be out of stock at the Target stores nearby & the Westfield Montgomery Lego store. This was the closest Target with the best driving route. Some 30 minutes & a lot of stop lights behind us my 5 year old grandson and I were there. It was Sunday Mother's Day 2022 at 6 pm and the parking lot was totally full. A few minutes later and with a lucky break I got a spot close to the entrance. With the nasty drizzling weather I really appreciated this. The one floor layout was bit confusing to me as I'm used too the smaller stores and the 2 level stores of DC. I did not see any employees on the sales floor for maybe 2 minutes and asked the first one I saw were the lego aisle is located. She stopped her task and walked us over to it. She was very friendly & helpful. We searched the whole aisle & didn't see the one we wanted but my grandson loved looking at all the Star Wars & City kits. When I finally found the City space kit that he had expressed such excitement for at home he wanted the Star Wars one with Luke & all the Dark Troopers from Disney's Mandalorian episode where Baby Yoda is rescued by Luke! He began to run to the checkout area. I had to slow him down. At the checkout lanes the lines were a bit long but the self checkout moved fast! As I normally observe one or more of them is always out of commission! We hurried back home so my grandson could start building it before his bedtime. Until next time be kind to each other! #target @yelpdc #legos #starwars
-
October 2021 by Keemani R.
Target experience! Hello, I visited the store in Hyattsville MD yesterday afternoon. Connected to Prince George plaza mall. I shop at this location as least 3 x per week. I went in specifically for toothpaste, I spent more of course. I love target. Total spending of $153.22. When I got home I realized I didn't have the toothpaste. I called my mom, she was with me. She checked her bags she's didn't have it. I live across the street, no worries I'll go back in later to get it. When I entered the store I went directly to guest services. I approached the counter and instantly the body language and facial expressions told me this wouldn't end well. I explained the situation to Yasmin Hispanic woman , she identified herself as the SM. She asked for my receipt and told me that LP will verify the transaction and if everything checks out from that lane, I might get my items. I was confused on why would she say "I might " get my items . I waited less than two mins. She returned with LP, I over heard LP telling her to meet him by the fitting room via walkie. Yasmin returns with LP and said I received everything and I won't be getting my missing items. I asked her to be more specific on what the verification process. I explained to her I got out my bed to come back to target to get my items I paid for that was only $7.98. Immediately, her attitude changed , she became angry and very confrontational and argumentative. Making rude comments about it only $7.98. I told her It's not about the money at this point, it's about the inappropriate behavior. I was highly surprised by her behavior, she became more upset when I asked to speak to some above her, she stated she will remain quiet, that what she doesn't best anyway. This is someone from the leadership team speaking to a customer this way WOW! I was so embarrassed and I felt like a criminal. She made a huge scene, there were other customers in the store who was recording and watching. She was very disrespectful with her rude comments. I finally got her provide me with the actual store manager Email address. She refused to provide it initially. She didn't explore and options or even try to help me at all. I'm so disappointed with the way I was treated. I never been so embarrassed in my life over $7.98 I'm a business owner and I strive to wow each and every customer. I'm also a former employee of target and I know this isn't how we trained leadership to handle mistakes. Her behavior violates the code of conduct. I would love for someone to reach out for i me regarding this incident that occurred yesterday. Keiron Robinson
-
September 2021 by Samantha T.
This location is very ideal as is just across the street from the metro. Parking is an absolute nightmare and I would definitely recommend going before the mall opens if you can. The stocking for a lot items is pretty iffy and I would suggest that if you know exactly what you need to check online first.
-
July 2020 by C H.
Fair number of empty and understocked shelves, including some displaying broken items. However, it was the weekend, so maybe just a particularly busy time. What I cannot excuse is that a Target representative -- in a position that probably involved the most customer interaction in the entire store -- was NOT WEARING A MASK that covered their mouth. They got close to many customers whom they were trying to help...it's not as if they had bad intentions, of course, but intentions aren't really the point during a pandemic. (To be clear, this is not a critique of a single customer service rep, especially since this person was otherwise doing a fantastic job. Rather, I'd encourage leadership to make sure that they are doing everything possible to protect both personnel and customers...including providing proper masks, clear instructions, and anything else that might help everyone to stay safe).
-
January 2020 by Jessica M.
This Target is located in a mall so it's expected to be busy. The self checkout was a little confusing on entering. When I was leaving there was a lady near the exit and I assumed she was checking receipts. I attempted to show the receipt and her response was "I ain't checking receipts ma'am" with attitude. How was I supposed to know that you aren't checking receipts when you are just standing there.
-
January 2020 by Donyiel C.
I actually like this Target location! The prices are fair, the store is well stocked and I generally find what I'm looking for. If you need assistance, it's not an issue finding an employee who can help. It's usually packed, but the lines tend to move fast and having many self check out registers makes a big difference. I must say the parking here is so congested that it's easier to park at the other entrance of the mall and walk through the mall.
-
December 2019 by Anton S.
I went to this target beside my house in PG and was followed the hole time then ask to see a manager they told me that they wasn't in and smiles ok I will never shop here and will never shop and any more I would have rated 0 but it wouldn't let me
-
July 2019 by Gregory F.
I like to go here when its more convienent to what i was looking for. I dont mind that it can be expensive but most times its the last resort.
-
June 2019 by Franklin P.
Consistently helpful service at the pickup desk. Just enjoyed my first drive up experience--fast, extremely pleasant. Will def do again!
-
June 2019 by 4⃣Leonidas™
Hard to find what you need at times.
-
May 2019 by Kendal A.
I can see why this Target has such low reviews- this store has poor service, and its stock is often missing on the shelves. It's hard to find a store associate, even harder to find one that can help you, and when on a blue moon they walk you to where the product is supposed to be, it's often-times "out-of-stock". My past weekend experience at this "always-busy, but you can't find what you want" store was typical: I was looking for a fairly common item- eyeglass lens cleaner. Millions of people wear eyeglasses, they need to clean the lens- this should be an item in every larger retail and department store- but not THIS Target. I asked a clerk (after looking for a "red-jacket" associate for about 10 minutes) where the eyeglass lens cleaner is. He looks at me puzzled (he probably didn't understand much English), and says "eyeglasses?". "Cleaner", I say, "eyeglass cleaner" taking my glasses off and pointing to the lenses. Aisle 22, he says, then walks off. Great service. I go to aisle 22- contact lens and re-wetting fluid. No cleaner. I go to the pharmacy and ask again. "We're not responsible for that, we don't deal with that stuff." says the clerk. "And you won't call an associate to help me either", I thought. Another associate I spot and explain my dilemma to takes me to reading glasses, but they have no cleaner there. "I don't think we sell it." she says. "You don't sell it, or you don't know where it is." I ask. "It might be out-of-stock." she said, not offering to look it up on a computer, or call someone to do so. Actually, this should be called the "Unhelpful and maybe out-of-stock Target." That sums it up. To their credit, the store is generally clean and if you need toilet paper (and not picky about the brand) they always have that; oh, and they always have lots of candy- a real necessity (and a cash cow for them). Two stars, barely. In an age when people are purchasing online more and more because of crappy service and out-of-stock shelves, we may see Target go out of business in 10-15 years.
-
April 2019 by Max R.
Sheesh, listening to the whines on here... You fools posting a couple of days before Christmas to complain about how crowded and messy the store is need to get out of the gene pool. Seriously? What sort of fool complains that ANYWHERE has a line in December? The store covers over an acre and has nearly everything. If you cannot find a left-handed smoke sifter in mauve, maybe the problem is you. If you want minimum wage drones to be all rainbows and sunshine when dealing with your petty shite, you should think again. I am surprised more customers aren't slugged for being major league arseholes. You have to wait in line for a cashier, for a return, for whatever. Waaaaah! Shop online and stop grousing! It's a TARGET, folks.
-
March 2019 by Stephanie Brandon
HAS EVERYTHING!
-
January 2019 by Shanika W.
Target at Prince George's Plaza Mall is the worse Target ever. The customer service is horrible and most of the time, the employees are standing around in the store gossiping. It seems like they take a week to stock items. I have spoken to the Manager a few times and things haven't changed.