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January 2024 by liatriz lyre
At Victoria Secret at PG mall Their Company policy charging customers twice for returns/exchanges by mail is ludicrous. My daughter purchased my gift online and you should be able to return the same way. I am here in this long line with my cane. People, stop buying from this company until they change their policy. This is the line
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September 2023 by Lilian Pineda
Everything is very nice ?
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July 2023 by Kizzy Hill
They were very helpful about perfume
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May 2023 by Monet
Never again, the girl I asked for help told me that they only carried bras/panties because I came in asking if they carried cowl neck dresses (which they do, its online ?). I kept showing pics describing what I was talking about. Then I was saying something similar to a teddy, she acted like she never heard of a teddy.I guess I seemed too bourgeois for her (then recommended one awful store to stop by, I wasn’t even dressed like I would be interested in that type of place…it was teen friendly store).She clearly just wanted to be jackass, when I first walked in she didn’t say a word to me. Then when another customer came in, she quickly greeted them at the door. No clue what that was about…
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March 2023 by Shar A
Had an amazing first time in this location because of Jasmine. She was personable and attentive. I had some issues at check out with conflicting promos but to no avail the clerk ringing made the adjustments. I’ll be back when they restock—the last day of that $20 off coupon was hitting them hard on sizes. Nice shopping atmosphere.
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March 2023 by Tony Staton
Customer service was excellent the lady helped me pick my gf a valentines day gift that she adored.
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February 2023 by bu Oladokun
Victoria secret needs to go retro for the styles now are not express best
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January 2023 by Rachel C.
Terrible customer service. Go to a different Victoria Secret, the manager and sales associates are unprofessional.
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December 2022 by Deborah Ford
They had a good sale on underwear.
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November 2022 by Kim L.
I went into this store last week, just shopping around casually. I was in there for about 30 mins trying to find a casual outfit while I waited for my husband to come in and meet me. Not once was I ever acknowledge!!! From the moment I walked to the moment I left. I was never asked if I needed help, told about the sale going on, greeted...NOTHING!! The employees were just there casually talking/laughing with each other and the only thing I got out of it was the person checking me out stating my total. I honestly debated for a while if I really wanted to purchase items. Horrible horrible customer service.
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October 2022 by Pixie Reign
One of the guest advisors is a rude older white woman. Very cold and detached and patronizing. Will never be returning here due to the terrible attitude of this women. She must be a veteran with the company becuase she talks to people how she wants. They must need her badly to not terminate a bitter individual with bad manners.
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October 2022 by Eneke Agnes
Love this place. Good things they got❤️❤️
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April 2022 by Luz Reyes
lousy service I went like because I wanted to buy multiple items for gifts to my family they were like 500 dollars in products and the women who work there denied me the gift bags because they couldn't give more than 3 no matter what I kindly told them that it was for gifts specials I felt that they were racist with me I asked to speak with the manager and she greeted me super arrogant and with bad service she made me feel like she didn't care if I bought or not really what a disappointment don't go there because they are too racist
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February 2022 by Magarita Leiva
I feel so happy to have had a staff help me and feel good about what I was purchasing. Good place to shop
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January 2022 by Uptown Girl
This is a really pretty and well stocked location! However when I walked in one employee in the PINK section never spoke she just followed me around the store. I just ignored her and continued perusing the aisles.The rest of the team seemed very friendly and helpful. I was assisted with making a return and purchasing additional items.I will be returning, because they have a lot of velour items in stock.