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“Had a great experience at this dealership. The whole process was smooth and easy to follow, and the staff is extremely friendly, helpful, and overall have a great energy. Big shoutout to Steve D. Fantastic sales associate, super knowledgeable, and answered every question. Left with a new CX 5 and couldn’t be happier. Thank you Heritage Mazda Bel Air!”
“I love Koons.....this is the 2nd vehicle that I've purchased from Koons. Micha from the White Marsh, MD. store was great. He was easiy to talk with, listened well and didn't pressure us at all. He made us feel like more than just another number.....and he sold us the right vehicle for us. He and the team from the sales manager to the finance department are absolutely great to do business with!”
“Bought my transfer case from here, super professional people who take care of the parts as well as their customers. Answered any questions I had kindly and professionally and they’re what every business should strive for. If anyone I know needs to replace their case 11 times out of 10 I’ll recommend these guys”
“Andrew Woo was great, professional and efficient in providing me service. Also the service technician did a great job. every one was courteous and professional.”
“Friendly staff, kept me updated about my car. Tire prices were pretty close to Costco (only slightly more than Costco but I would have still needed to somewhere else for wheel alignment.”
“(Dec 7)ANOTHER UPDATE! Went in again for a slight leak they discovered coming from my oil pan. Left the vehicle with them under the permission to change the entire pan. They discovered the issue was fixable and did that for me! Kept everything above board and let me know that it didn’t need replaced and that they fixed it, saving me HUNDREDS of dollars. Will continue to not only go here but encourage all others to trust them with their business. UPDATE!! I went back after saving up some money and had Andrew assist me this time with all my repairs I opted for. They have a very straight forward pricing system with your consent and questions being held at the upmost importance. I got a power steering pump replaced along with my starter. There are other things to get done with my car I just have to save up more money. Will be coming here for ALL future repairs and recommend anyone to come here. Went in with questions and issues, was scheduled to do a diagnostic. Hearing the concerns I had Mark was a genuine human and suggested a specialist because that was the direction of the issues (transmission). Great guy great ethics would come back 10/10 times.”
“I’d like to commend Service Advisor Christina Hahner for being incredibly accommodating during my service appointments. I’ve dealt with her twice now, and she’s always quick to respond to my text inquiries. She makes sure all of my questions are addressed and consistently checks in about any concerns I may have. She’s extremely helpful and professional. It's definitely a 10/10 experience with her. Good job!”
“One more visit with nothing to complain about at all. Work done on time and done very well. Great people to do business with and definitely good bang for the buck.”
7:30AM - 5:30PM
410 Pulaski Hwy, Joppatowne
Auto Repair
“The teamwork there was pretty awesome to witness and also the courteous had been great fully excellent to've experience personally .
Great Job
Caliber Collision”
“People here genuinely care about your car, and are willing to help and explain whenever you need. Several times I’ve come in with no notice or just to ask questions and they always take the time to make sure I understand everything and often help with small things (tightening parts, reading codes, test driving and estimating issues and costs) for free. Several times if they are booked or unable to be of service they’ve recommended nearby shops that might get me what I need faster, they offer useful tips without making me feel stupid. I can tell they genuinely care about their job and the people they help. I feel comfortable knowing when I go here that they want what’s best for me and my car, and knowing I don’t have to worry about scams or false fees is so reassuring compared to a lot of other places right now. I bought an old, kinda crappy car and every time it throws codes or has issues they’re always there to help and explain even if you don’t know the first thing about cars, they’re now the first people I go to for everything.”
“So! I was recommended by a friend to go here and want to recommend to everyone that my experience was as advertised! They don't take appointments, so arrive just before or at 8am when they open for the opportunity of same day service. If not, the later you arrive the better chance it won't be ready until the next business day.
I was quoted at Goodyear for an exhaust leak $1400, as they said the whole thing needed to be replaced. Well, my friend heard that and laughed and pointed me here. They gave me a quick estimate after looking under the vehicle and it was $220! I was blown away. I left the vehicle and three hours later I'm being called to be advised it's ready. When I arrived, no change in price, honesty and great work. They welded my faulty section of the muffler and I was back ob the road with a car that went from sounding like an 18 wheel dump truck to an electric vehicle, which it is not.
My only regret was delaying the repair thinking it would be at least 50% of what the previous shop quoted. These guys handle their biz, to which they'll have mine for the foreseeable future.”
7:30AM - 5:30PM
5619 Harford Rd, Baltimore
Auto Repair
“I came for an alignment but they were very honest and transparent and told me they wouldn’t recommend it until I got the real issue fixed they even waved the diagnostic fee for me. I would recommend coming here.”
7:30AM - 6PM
9800 York Rd Suite A, Cockeysville
Auto Repair
“My appointment was scheduled in advance so that a loaner would be available. I was informed of anything additional that was recommended to be done, and asked if I'd like to have it completed. When it was time to pick up my vehicle , I did not have to wait because the service center opens at 7:30am which is extremely convenient.”
“I just got off the phone with Corinne at Mickey's ER in Towson, Maryland. I have had the pleasure of working with her before when I have needed car repairs.
This time, I had a particularly challenging request. It required understanding, research, and patience. Corinne went above and beyond to resolve my issue, even contacting other parties who were also involved in my car's extensive repairs as a result of being parked in the right place but, apparently, at the wrong time.
Thank you, Corinne and Mickey's for your consistently excellent work ethic and customer service.”
“The day before Thanksgiving I came to Carney Tire with a damaged tire hoping to get it replaced before my holiday travel plans the next day. Paul, a service associate explained that they were busy but if I left the tire with them they would do their best to make the repair by closing. I received a call around 4:30 advising that the repair was complete, they installed the tire and I was pleased to continue my travel plans on four good tires and the spare in the trunk. I’m grateful to Paul and his staff for making my minor repair a priority during a busy holiday eve.
Gratefully, C. Hacker”
7:30AM - 6PM
1909 Belair Rd, Fallston
Auto Repair
“I scheduled for an oil change and the morning I was dropping off the car, the radiator sprung a major leak. AutoWerkes evaluated the issue and replaced the radiator the following day. That is, fitting in the repair immediately into their workload. I purchased the BMW 335i from them in 2016 and they continue to be my sole source repair shop. Excellent service, extremely knowledgeable, committed to maintaining the car, and I enjoy working with them.”
“I took my 2017 Hyundai Tucson to these professional and kind people. I had a break light that went out and my husband said while he gets the food I should find an auto repair shop, I choose Framerite the customer service was extremely wonderful.
The waiting area was so cool it was like stepping into a man cave that us women would love to at least I know that I enjoyed it.
They fixed my car with no problem and gave me a loaner car while we waited for the end result.
Thank you to the owner and his people for the very nice experience and you have a customer for life THNAKS AGAIN
DANA BRAXTON”
“Car battery was dying quickly. Alan R was able to get me an appointment the following afternoon and took care of it while I waited. Made it simple and convenient. Really helped me out. Really appreciated it.”
8:30AM - 5:30PM
9026 Pulaski Hwy, Middle River
Auto Repair
“These guys are very honest and won’t lie to you.They will fix all your issues at a reasonable price without trying to sell you something you do not need.Thank you shops like this are 1 in a million.”
“Mitch and Maryjane at VP Auto Collision were very accommodating and professional in handling my repairs. They were very considerate in dealing with a difficult claim.
The work was completed to my satisfaction.
Maryjane is the best.”
“My experience with Caleb Atabong has been a great one. Caleb is a very pleasant young man, friendly and knowledgeable. I know Caleb for four years now and he has always be helpful, admiration and honest. The way he likes his job is reflected in the way e conducts himself during the transactions He is Avery good car salesman.”
“My first experience with Pars Auto has been so positive I’ve already scheduled an appointment to have more work done on my Outback. They are very communicative and some of the nicest folks! (And the work was delayed due to the holidays and waiting for the part to arrive, but I am happy to support a business who cares enough about their employees to actually give them time off!)”
“My wife and I recently purchased 2 Kia Tellurides from Jones. Our salesman, Dennis, was awesome! He was extremely patient, super easy to communicate with, and just a true pleasure to work with. On my first test drive, I brought a Telluride to meet my wife at Target(we waited ~15 minutes for her, Dennis and I got to chat - super down to earth guy) and when we met up, my boys were hungry and not interested in a test drive. She didn’t even get to drive the vehicle, but Dennis offered to drive the Telluride back to Jones, instead of me taking it back or having her even take a quick drive, while my family got lunch. We met up after lunch, drove the vehicle together, and decided we each wanted one! Dennis made sure we got everything we wanted on each vehicle, that we got what we wanted for our trades. This is the 3rd vehicle we’ve purchased from Jones Kia in the last year and I have had an excellent experience each time.”
“We've had 3 of our family cars serviced by Adam and his team at T&T in the past year. I appreciate Adam's friendliness and clear and honest communication. He was able to get all our cars diagnosed and repaired on the same day for very fair and affordable prices. Beyond satisfied customer and would highly recommend T&T!”
“Marty and everyone was friendly and great to deal with. Did a great job rebuilding the transmission in my Silverado. Truck runs like new and I highly recommend using them.”
“If you're looking for a no stress vehicle shopping experience, stop and see Josh. My purchase of a 22 Super Duty today at Plaza Ford demonstrated what a purchasing experience should be like, from Josh in sales, to Darren the manger to Nate in finance, I could not have been more pleased with everything from start to finish. Quick and painless as vehicle shopping could be. No doubt that I'll be returning for all my future purchases, keep up the great work Plaza Ford. Highly recommend.”
“Nice intelligent mechanics, reliable and office manager is more than kind and communicative. I have been coming here for years and even though they specialize with BMW, I have referred many family members, coworkers and surgeons from work that don’t drive foreign cars. The feedback from them has been A+.
Marty in the front office and Steve in the garage are two of the most reliable, Knowledgeable and reasonable people I have ever dealt with in car repair. I come from a long line a family Mechanic and I choose Baltimore Bimmer.”
“Great car buying experience, Chris was a great sales person. A few things had to be fixed on the car but they let me take the car home same day and arranged for me to come drop it off another day. When I did that, I received a great loaner car as well. . Service center is full of attentive individuals as well.”
“As a woman, it’s always been difficult to find an honest, high-quality mechanic who doesn’t overcharge or take advantage. I started coming to Joel’s about 6 years ago, moved across the country, and eventually came back with a completely different vehicle—yet I STILL refuse to take my car anywhere else!
Everything I know about car maintenance is because of their amazing, patient, and knowledgeable team. They truly care about their clients and take pride in the work they do.
I also want to give a special shoutout to Patrick, his kindness and hospitality are truly unmatched. He always goes above and beyond to make every visit comfortable and stress-free.
If you’re looking for a mechanic you can trust with your car and your peace of mind, this is THE place.”
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“I'd give TEN stars if I could! Gary is the absolute best and I plan to refer everyone I know to him and his awesome shop. He saved my weekend by offering to have my stop in and analyze why my check engine light came on since I was afraid to drive my car until I knew what was wrong and the soonest appt I could find anywhere was Monday. Well.. he did this AND then did internet research on why this particular code may be coming up for my Mazda. He found it, and if I'm getting this right it was a computer update basically that would be required to fix the problem and he did it right then and there. It took hours for the program to load but he was more than happy to stay late and do it, and I was more than happy to wait. Wow! This is what I call service. All is well and really friendly service on top of it. I have found my new auto shop. Thank you Gary!”