AmeriGas Propane
PropaneHours:
8101 Dorsey Run Rd, Jessup MD 20794 Hours
About AmeriGas Propane
AmeriGas Propane receives mixed reviews from customers. Positive aspects include the convenient auto-fill service for tanks, a great and courteous service tech, and prompt next-day delivery. Some customers report positive experiences with helpful local representatives and appreciate rebates. However, significant criticisms are noted. The call center is frequently described as one of the worst, with a lack of ability to understand problems, leading to unresolved issues. There are reports of multiple technician visits without proper equipment to fix problems like a tank leak. A driver left a gate open, creating a dangerous situation for pets. Pricing for additional hose work is called astronomical, and resolving service issues can take months. Customer service is sarcastically referred to as "wonderful" as a joke, indicating deep dissatisfaction with lengthy problem resolution.
Most Recent Reviews
June 2024
I LOVE that I DON'T have to call when the tank is getting low (below 25%-30%) as in years past and you right there to auto-fill
March 2024
Respect our property and deliver before our tank is depleted.
February 2024
I was 2 days from being empty <10% of propane. My use consist of heating, cooking and a backup generator. Its imperative that I'm at 30% minimum due to power outages. Delivery date was revised several times.
More Comments(68)
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