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“Melody took my varied schedule into account, and took the initiative to decide to help me with my tech issue while I was available. She then stayed with me, and the issue, for about an hour, until it was discovered and fixed. This service was provided with grace and good humor, I could not ask for more!”
“My laptop case was coming apart. Then I lost sound. Thinking they might be related, I called Computer Shop. Although it was late in the day, Craig said to bring it over and he'd take a look. I walked in; he dropped what he was doing and opened up my computer. In 10 minutes or less, I was back in business--both problems fixed. It was clear he knew what he was doing and did it extremely well! If you need tech repair and live anywhere near Columbia, MD, call the Computer Shop. You won't regret it! Quality service in every way, from his professional demeanor and kindness to the quality of his work! Thank you, Computer Shop!”
“I was immediately greeted and added to a queue. The wait was longer than anticipated. However, G was thorough in their explaining options so that I could make an informed decision on a larger purchase. The kids enjoyed looking at Legos and tv’s.”
“I needed a phone case for my A15..
The sales lady was both informed and very pleasant.
I bought my last phone case here too.
SPECK, very happy with both.”
“My computer died out of the blue, it wouldn’t power up and would turn my power-cord dead when plugged in.The issue was diagnosed, fried mother board, they offered to either get a replacement computer or to take out and back my hard-drive up. I opted for a replacement (same model and capacity), since it was a few years old, I had a fully functioning machine (as if nothing had changed) within a few days.I’d recommend them every day of the week and then some.”
“Had a great experience here! Even though they could not fix the screen on my laptop because I did not buy it from best buy and they didn’t even have the parts, they still helped me make my user experience better by assisting in anyway they could with no charge. Extremely nice staff here!”
“I was too lazy to diagnose and repair the system I just built (no power), so I handed them the pc, and they repaired it and did great cable management for a reasonable price.”
“Lovely staffs and amazing service. I made an appointment to fix my screen - I was greeted promptly from the moment I walked in and an associate who was assigned to my case found me within minutes after I signed in and she was able get what's needed to be done in 15 minutes.I made decision to buy an iphone at last minute and that too was taken care of efficiently. In total, I was in the store for less than 1 hour.I also want to note, I decided to walk around the store and asked an associate if she could help watch over my new phone charging on their table while I checked their products and she gladly helped me with that.I feel their customer service is amazing because they are so helpful, attentive to their customer needs and efficient. I will always singing the praises for this store!”
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“My laptop keyboard stopped working this weekend and I brought it to PC retro shop 2 hours before they closed. The owner Nestor had amazing customer service and fixed my computer before they closed and charged me a very reasonable price. Moving forward, They will always have a costumer in me .”