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March 2024 by ron burdette
I drove over at 4:30 in the afternoon from Columbia Maryland and a sign on the door says "lunch time back in 45 minutes"- but no further notice as to when they left!
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November 2023 by Nexi Martínez
I wanted to give my reviewDiana ticas!! was my agent she’s very patient and kind. Always helping others and giving amazing ideas.Is wonderful to know you have people like this in your team!!
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November 2023 by Marce Alfaro
Customer service it’s great, added 2 lines with Diana and she was awesome.
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October 2023 by Peter Brock
Good customer service i havent had any pproblems.
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July 2023 by Jenifer Flores
I walked in July 2nd and Anthony helped me in under ten minutes!! Excellent customer service, give him a raise!!
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December 2022 by Aleena Reyes
If you go to this store and meet Donny, you know you're in good hands. He was so kind and patient with me even after my debit card was giving me problems and I had to call my bank. He's truly a ray of sunshine and deserves a raise. If I could give me more stars, I would.
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November 2022 by Blaire Monroe
I went to this location yesterday looking to purchase an I phone 14 and was told to go to apple. I asked for the 13 and was told they are out of stock. I asked for the 11 and was told it would be any where from an extra 150 to 250 bucks along with an activation fee.I tell him I’ve been with this carrier for over ten years. Why would I have an activation fee. He said well that is for me an the owners to split. Another (WW) customer walked in while I was being waited on and he just went to the next customer with out even showing me a phone. When o interrupted and asked if I could see a phone he told me they don’t bring them up front because he doesn’t want them to be stolen. I left there with no idea of phone pricing. Did not feel like a valued customer. I damn near felt discriminated against.
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August 2022 by Kimberly Cooper
I had a HORRIBLE phone experience with Cricket customer service. The gentleman said he was filling in, but his customer care was on point! I didn't get everything I asked for, but he met me halfway and treated me with kindness and respect.
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February 2022 by Robin Ortiz
Excellent service. Very happy with our new phones
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April 2021 by Jesus Careaga
Great team there. Love thr atmosphere
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March 2021 by Terri M.
If I could rate less stars, I would. The very chubby male working the counter this past Saturday afternoon was extremely curt and discourteous. If customer service was written into his original job description, then he failed miserably. My husband I came in for a new device and he treated us as if we were infringing on HIS time. His pissy attitude was uncalled for and unacceptable. I do hope that Cricket hires better staff in the future, as my husband and I use this company to conduct our own businesses.
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March 2021 by n o
The location is great. There are many shops and plenty of parking right in front of Cricket wireless shop. I was greeted warmly and the attendant was very helpful and knowledgeable. I also wanted to upgrade my services to unlimited plan which he did without problem. If you want a great phone and wireless service go here.
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December 2020 by Pamela Nicole
This location is so bad it will really make you want to disconnect your cricket service and go somewhere else. Sullen, lazy, snide employees that make no secret of the fact that that they have contempt for customers and have no incentive to provide any service. I see a couple of people have gotten lucky and found someone who actually wanted to sell them a phone. I think if you happen upon the right shift and make it known that you are spending a lot of money, you might be ok. Otherwise, they seem to relish their nasty attitude, screwing with customers, and refusing service.
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August 2020 by Dee Dee
I bought a phone here twice. I've needed help with a few things on my phone and everytime I've been there a guy name J has always helped me so , I can get the most use out of my phone. J is very professional and provides excellent customer service. I'm glad I decided to switch to Cricket. Also the Motorola G7 holds charge up to two days. I love this phone.
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July 2020 by Sheree Hill
Very helpful. Knowledgeable about products. Kind,
