Cricket Wireless Authorized Retailer offers friendly and patient service from staff like Diana and Donny, who are known for their kindness and helpful ideas. Customers appreciate the positive attitude and support they receive, even when facing issues like payment problems. However, some customers have experienced frustration, such as store closures without notice. Despite this, the staff's kindness and willingness to help stand out. Overall, the store is recognized for its caring team members who treat customers with respect, making the shopping experience better even in challenging situations.
Jaime provided great customer service! My dad came in frustrated, Jaime was patient and very helpful! My dad left with a smile. The phone my dad wanted was available and the promotions are unbeatable! Jaime helped my dad transfer all of the information needed from his old phone. Thank you Jaime!
March 2024
I drove over at 4:30 in the afternoon from Columbia Maryland and a sign on the door says "lunch time back in 45 minutes"- but no further notice as to when they left!
November 2023
I wanted to give my reviewDiana ticas!! was my agent she’s very patient and kind. Always helping others and giving amazing ideas.Is wonderful to know you have people like this in your team!!
