“On 8 July (Friday), current assessment 5 stars; I requested an appointment for an RV front-end alignment over the phone. I was told that they could do the job as a first come first serve base and if I could get the RV in the booth the male voice on the other end was friendly and attentive. I dropped by the shop to verify the fitment of the RV in the booth the gentleman at the front desk was very helpful and attentive actually showing me the path the RV had to negotiate into the booth. The engagement went very well communication and understanding were very helpful. I may request the replacement of my rear shocks (Koni are new in the box) also.(Monday) 0715, current assessment 5 stars; I went to the front desk reminded the gentleman of the Friday conversation, and added the rear shock replacement. The gentleman said that will be 24 hours for the shocks I said that's fine we did the admin paperwork and he took the keys nothing of note very standard interaction.(Tuesday) 0845, Current assessment 5 stars. I received a phone call that the RV shocks were installed but the RV needs new kingpins to do the alignment. I will pick up the RV and bring it to the normal mechanic (B&G services) due to the Kingpins being replaced in April of last year (with maybe 4000 miles on them) for inspection and replacement then back for alignment. The staff at the facility were very helpful of note they advised me that the kingpin must be greased all the time (pretty adamant about this?). (Update to follow)”
Wheel And Rim Repairs
“On 8 July (Friday), current assessment 5 stars; I requested an appointment for an RV front-end alignment over the phone. I was told that they could do the job as a first come first serve base and if I could get the RV in the booth the male voice on the other end was friendly and attentive. I dropped by the shop to verify the fitment of the RV in the booth the gentleman at the front desk was very helpful and attentive actually showing me the path the RV had to negotiate into the booth. The engagement went very well communication and understanding were very helpful. I may request the replacement of my rear shocks (Koni are new in the box) also.(Monday) 0715, current assessment 5 stars; I went to the front desk reminded the gentleman of the Friday conversation, and added the rear shock replacement. The gentleman said that will be 24 hours for the shocks I said that's fine we did the admin paperwork and he took the keys nothing of note very standard interaction.(Tuesday) 0845, Current assessment 5 stars. I received a phone call that the RV shocks were installed but the RV needs new kingpins to do the alignment. I will pick up the RV and bring it to the normal mechanic (B&G services) due to the Kingpins being replaced in April of last year (with maybe 4000 miles on them) for inspection and replacement then back for alignment. The staff at the facility were very helpful of note they advised me that the kingpin must be greased all the time (pretty adamant about this?). (Update to follow)”