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“Amazing, kind, and friendly service. I have had 3 other appointments cancelled in another USPS, with no help or communication of what to do. I walked in here and the lady (wish I got her name- she was clerk 44 on my receipt) was super helpful, patient and she just made my day today. Thank you!”
“The personnel here are professional and courteous. They came through for my partner and I for passport applications after another post office cancelled on us earlier that morning despite being scheduled the previous week.
We were both very thankful to them for being able to accommodate us on short notice.”
“Benson post office is the best one around. I literally drive past 2 post offices that are much closer to my house because the customer service and kind disposition of Derek and Donna are unmatched. The two other local post offices (Bel Air & Forest Hill) could learn from Benson!”
“My name is Gloria Davis, I use this post office a lot everyone that works there is very friendly .Malcolm is very friendly and knows what he’s doing he is very down to earth and very funny willing to help with anything thank you for making my day when I come in .Thank you for a great experience every time ! ?”
“No complaints. I have lousy service from the local post office near my office in Essex but the Upper Falls post office has always been friendly and on the ball and never a crowd.”
“I see all these bad reviews but I had a great experience with the woman who was working this morning helping me buy a PO box. She was very friendly and went the extra mile to help me out.”
“I wanted to take the time today to leave a review for an outstanding employee who truly went above and beyond to make our experience phenomenal!
Ms. June Brown helped us with so much patience, kindness, and understanding. She answered all of our questions, was incredibly patient with our child, and somehow managed to juggle everything while dealing with the long line of customers behind us.
While she was helping us, one of her coworkers left her to handle a very long line on her own. Understandably, customers were becoming frustrated, but Ms. June did everything she could to take control of the situation. She reassured everyone that she was doing her best, tried to find additional help, and continued helping customers with a smile on her face.
It’s not often that you’re greeted with genuine kindness and a smile when there are long waits and frustrated customers, but Ms. June truly was a ray of sunshine. Her patience, professionalism, and caring attitude did not go unnoticed.
Abingdon Post Office, I truly hope you see this and recognize Ms. June for her hard work. She deserves to be acknowledged and appreciated for the wonderful job she is doing! Employees like her make such a difference. ❤”
“The two women at the counter were fun, friendly, engaging… A drastic difference to what I see in many other locations. Thank you ladies for making my short time there today a pleasant one.”
“Highly recommend this particular Post Office! Staff is always so helpful and polite, especially Mr. Lamar and Ms. Tanya ☺ Today we went to have 2 passports done. Ms. Tanya was very thorough and caught several of my errors that would have had them denied and rejected. So very grateful for the way she explained the whole process and what to expect. If all government employees were as good at their jobs as they are, this country would run better! Thank you so much for making this situation that was stressful for me a smooth, easy and joyful experience 😊 ☺ 🤗 😀”
“Called about an urgent package in a parcel box that we couldn't open. The individual that answered the phone at the post office was so helpful and our mail person came back to hand deliver our package. I truly appreciate these individuals and their time!
Thank you so much!”
“I went in this post office today and the gentleman named MIKE helped me he was fantastic very friendly and helpful. I would recommend this post office. Easy to deal with.”
“Best post office around by far! The employees that provide customer service have been the same for years, and they are always courteous and helpful! I notice some people are reviewing the post office because “they aren’t getting their mail”, that should be a review for the entire USPS and NOT just our local post office! These workers do what they can as efficiently as they can with what they have, USPS goes way beyond this office…”
“I don't know why the reviews here are low, but I just came here today and the lady who served me was very polite, direct, helpful, and did not waste my time. I respect how they work hard and take things seriously. That to me sounds professional.”
“I needed a key to the mailbox at my RV park. My new debit card had been mailed and everything was on hold until I got it. The letter carrier brought my mail and keys the same day. I am very grateful for the ladies that helped me.”
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“I absolutely love my neighborhood PO. I lived in this neighborhood for almost 30 years and the staff has and still is friendly and always professional. Definitely 5 stars”