CVS Pharmacy® in La Plata is dedicated to providing reliable health and wellness services, open seven days a week for convenience. The pharmacy offers essential services such as prescription refills, vaccinations, and personal care items, along with pet toys and healthy snacks. Customers appreciate the value through weekly deals and the ExtraCare® program, which provides personalized discounts and rewards. Many reviews highlight the excellent customer service at this location. Staff members like Sharon and Wes have been praised for their kindness and helpfulness, making shopping experiences enjoyable. Customers have shared positive feedback about the pharmacy staff’s dedication and knowledge, even in busy times. However, not all experiences have been positive. One reviewer expressed frustration with a lack of support during a critical situation involving their child's insulin needs, indicating inconsistency in service quality among staff. While some employees go above and beyond, others may not meet customer expectations, leading to complaints about poor service. Despite mixed experiences, CVS in La Plata remains a crucial resource for community health and wellness needs, striving to serve customers better while managing the challenges of a busy environment.
Great customer service, I called late to see if they plunger, the lady was so nice and said she will have it on the front of the store.
June 2025
Pharmacist called me to question MY doctors protocol on my medication regiment for me and then didn't refill my meds, even though my insurance allowed it. Still haven't received my meds and i am now completely out after a procedure. Do not go here.
April 2025
Sharon is the best! She helped me with the photo purchase. She was quick, kind, and made the experience personalized. Thank you!