“I recently had a terrible experience and was scammed. When I realized what had happened, I made a phone call. I had previously sent a package overnight cost about $160 to send. Called UPS to try and stop the package from being delivered after checking the tracking and it was out for delivery. I called the store and spoke to Shawn. He took my info, called UPS & returned my call saying HE was able to get the packaged stopped and asked them to return it!! hallelujah. Someone very close to me would have been out ALOT of money. I was so happy to see when the package arrived and we headed to the store that Shawn, the same guy who took the phone call was working. It is amazing the length this guy went thru to help us out and we are so GREATFULL. Honestly, had it been another employee I don't know if we would have had the same outcome! This man (Shawn) needs to be promoted, given a raise, everything! I have not had that level of customer service in a store in a long time. This man didn't have to go above and beyond like he choose to do & that is what customer service is all about. So, visit the store, look for him if you're in need of assistance & I guarantee you'll leave satisfied!”
“The Mail Room is an invaluable resource for my business. No matter what my shipping needs are, they have the solution. The staff is unparalleled in customer service and attention to detail.”
“I forgot to get the guys name but he was so nice and friendly and even stayed late to help us out so we could get our return in and didn't have to come back the next day.”
“I needed a large order of documents printed and Staples did the job for me. They not only assisted me but solved a glitch in one the documents. It was all completed in a timely manner.”