The Peterbilt Store - DC provides superb and excellent customer service, with many calling it the best they have ever received. The staff is courteous, helpful, and goes above and beyond for every customer, regardless of their truck's make and model. They are known for turning difficult situations into good experiences, working diligently to get vehicles repaired and ready. While a very busy shop, they are praised for their quick service and willingness to go the extra mile, making them a trusted "go-to" shop for many.
I would like to share my experience with the parts department, Who were instrumental in helping my company find different parts for our vehicles. Shout out to Jose for going out of his way to assist us. This is a great location to receive timely work and dependable service. We highly recommend them if you need service in... read full comment
January 2026
Perfect customer service. Both side service and parts. And another thanks for Mr. TJ.🙏🏼
August 2025
This store is inviting and professional. Parts manager Kate Ortega has this place running like a well oiled machine. The entire staff treats you like a customer and the other locations could learn from this group!
