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“Adeise is a fabulous employee here, very kind, quick, and knowledgeable!
This is a really busy location and the line is always long, but they’re so quick, you’re only standing in line for a few moments and they’re very full staffed! Great employees”
8:30AM - 7:30PM
3500 East-West Hwy Ste 1418, Hyattsville
Printing Services
“I am moving to a new place and didn’t have tape yet. I brought my open box for shipping returns. They taped it for free! Didn’t say boo about it. Friendly service.
This is compared to when I went to FedEx out west last year and USPS back in another state on a short trip they each had me buy a roll both times. I was expecting the same here but was pleasantly surprised. I think I’ll stick with UPS if they continue to differentiate themselves positively.”
“Excellent service and pristine quality. They delivered on a short timeline for a conference I am planning and saved the day! We are very happy with the printed name tags we received and their attention to detail in the data merging process. Would highly recommend their services.”
“Really nice service and very polite. I came to the store and they handled my packages right away, even though there was a little line they open second one to expedite the service.”
“The service at this location is always superb. The staff are very friendly and they work very efficiently. I am especially pleased with the service Ama provides. She always smiles and is very welcoming.”
“PostNet is great. It’s my go to place dropping off package returns because it’s so easy to pull up, run inside and drop things off when I’m driving by. There is almost always parking right outside their door. If your package is already addressed, they grab it and scan it in even as they work with others so I’ve never had a long wait (unlike at the FedEx by Whole Foods where I swear dropping off packages takes 30 minutes). If I’m driving by during rush hour when you can’t park on Rt. 1, I’ll pull into the laundromat parking lot a few doors down. Technically you’re not supposed to, but I’m always in and out so fast I know I’ll be back at my car in a flash. The owner and other workers at PostNet are also very friendly, and added bonus when interacting with local business that are longstanding community members.”
“Tabatha is a star employee at this store. I watched her multitask, greet customers while being extremely pleasant, help customers, and still manage the staff. She was a one woman machine who basically worked the entire store by herself, even though there was another employee nearby. She alone has earned all five of these stars.
However on 11/7 at about 10:15, I was “helped” by someone who clearly did not want to help me. He wouldn’t even stand up to scam my QR code to ship my items back to Amazon. I had a heavy object strapped to my back, it would have been nice if he would have been thoughtful enough to just stand up to scan my code instead of prompting me to reach. I even asked him if he could just stand to scan the code and he just continued sitting. I’m sure you have this on camera and can see for yourself. This is the service I usually get. ?”
“The team at my local Crain Highway Bowie store have become an integral part of the community. Warren, Brenda and Zsarmaine are not only knowledgeable and helpful, but they are so while being truly caring, genuine, fun people. My family truly appreciates the time we come here. This is not an exaggeration. They’re really that awesome.”
“The team at Minuteman Press of Upper Marlboro (MPUM) delivered quality products and professionalism. With a short turnaround time, the team printed and assembled 300 funeral programs for me. I appreciated the prompt and clear communications on the best paper options and shared drafts for approval. The final product was crisp! The colors and images were perfect. Days later I returned to MPUM for 300 memorial magnets. Once again, they delivered quality services and products. I will return to MPUM again for my future printing needs. I highly recommend their services for your printing needs.”
“The employees were very courteous, respectful, and friendly. The service was great and they fully met my needs and expectations. The facility is well equipped, clean, and decent. I will definitely recommend people to come to this location.”
“The people who work her are exceptionally kind, unlike the other Laurel MD store (which I will never go to again). At 7642, you’re always greeted with a smile, and they always have excellent customer service. Kudos to 7642!”
“I always receive superior service. They get things done right thre first time. I love the fact that this is a black owned small business. I hope they stay in the area forever. Very helpful. Thank you!”
“Absolutely Loveeeee this location, The lady Yolanda is amazing, I was having so much trouble at the self service kiosk while returning an amazon package and without me even having to ask, she came right over after assisting her customer. She is also nice and patient every single time I go in.”
“PJ and Beth might be the greatest two people to have ever graced a UPS store
I was expecting to be stressed with everything, but PJ was so knowledgeable about what to do. Highly recommend”
“One of the best UPS stores I’ve been to in a long time. The service and help was fast, friendly and efficient. I think if you bring a good attitude the store should return it back.”
“FedEx On-Site -- This location is not listed when you search "Fedex" on Google Maps, but this store provides the FedEx service. The nearby Walgreens would not take FedEx packages larger than their cabinet, but this location said "if It fits through the door we will take it". And you can pull up in the loading zone too. Super happy.
This is my new drop off location.”
“The best UPS store I've been to in the whole DMV Mariah and V are so friendly so nice and so helpful every single time. overall the best experience This is the type of customer service you want everyday. kudos to them, they work really hard. if I could give him a hundred stars, I would because it never fails every time I go there they're always willing to help. get these girls a RAISE!!!!”
“This place is wonderful. I send all my Amazon returns from here and get all my notary services done here. Very helpful resource to have nearby and the staff are so professional.
I am glad to have this location in my neighborhood.”
“Shamara is a miracle worker. Assisted me quickly and easily while helping her colleague. So nice to have someone who blesses you. Thank you Shamara I hope they give you a raise or something! You deserve it. Multitasking queen!”
“Great customer service (i.e., prompt, answers all my questions, helps me choose the correct service), and they always greet me like I'm a long time friend. Staff is never rude; always smiling and pleasant.”
“I've worked with quite a few printers in my line of work, and none has come close to being as responsive, kind, and professional as House of Printing. The work they produce is stunning, and it's rare to find a place with such a personal touch these days.”
“I want to give a big shout out to Maxwell, the store manager on duty, and the entire team at the Eastern Market FedEx Kinko’s for their outstanding operations and top-tier customer service.
I had an urgent overnight express delivery that was critical: one of my grant recipients was at risk of losing a sale on a property due to previous failed delivery attempts via certified mail and even FedEx at two other locations. I was starting to worry about how this reflected on me professionally, and it felt like the situation was spiraling out of control and worse yet, the sale would fall through due to the mail and courier services..
Thankfully, Diamond at the Federal Center SW FedEx location referred me to this Eastern Market location, letting me know it had a late pickup, was Metro-accessible, and open late. From the moment I walked in, I was impressed. I used to live in this neighborhood and don’t remember operations running this smoothly at this location. The store was busy but clean and organized, and the staff were all actively helping customers with patience and professionalism. Maxwell immediately listened to my situation, reassured me, and sprang into action. He asked a colleague to hold the night’s express shipment just a bit longer to include my package. He made sure it would go out that night and guaranteed next-day delivery by 5 PM. Maxwell even helped me photograph the tracking number, receipt, and documentation so I had everything on hand before I rushed back to the Metro to make it to my son’s aftercare pickup in Virginia.
By the time I got home and checked tracking, my package was already showing movement with an ETA of 9:30 AM–1:30 PM, well ahead of the deadline and truly exceeding expectations. Most of the time, I’m lucky if tracking even updates by the next day, but this was seamless. Thanks to Maxwell’s quick thinking and leadership, I was able to repair a professional relationship and uphold my commitment to my grant recipient. This is what true customer service looks like, and why I will be returning to this location again and again, and recommending it to colleagues.”
“Ive gone here for multiple last minute large print orders and each time Darrell delivers. He is also extremely helpful when I’m trying to figure out what size to print and what materials are best. Can not recommend this place enough.”
“I had a rush project and Alan at Nova label was a superstar. Nova Label was referred to me by someone who has been using them for some time, so I had a good feeling about them; personal referrals are the best. Alan and his team came through for me with shining colors. 5 STARS! Thank you Nova Label.”
10AM - 7PM
7750 Marlboro Pike, Forestville
Printing Services
“We just started with PEC couple months ago. I must say I was surprised I didn't get involved 5 years ago. I am happy with the ability to service the community while promoting my business as well. Awesome service!”
“I ordered a large photo to display at my father's Memorial Service from Mark at the Hyattsville, MD location. He was so FANTASTIC that I'm going back to order Christmas cards from him. The quality of the poster was superb, and Mark is truly an asset to Staples. Wish the associates in other stores could take lessons from him!!!”
“I shopped at Staples today and also last week. Both times a very courteous and helpful gentleman located the items I needed for me. This was very important for me as my foot is in a boot right now.”
“The Parcel ETC in Hillandale has been a blessing to me. I have been coming there for years. The gentleman that runs it always so pleasant and always greets you with a smile. I tell all my friends and family to go there. Many many Thanks!!!”
“Terry and his wife are amazing! I contacted them last minute for bookmarks and obituaries for my aunt's funeral service. They came out great and I highly recommend this business.”
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“Henry, the Manager, was so very helpful, professional and knowledgeable. It was a joy to see that GOOD CUSTOMER SERVICE does still exist. Thank you so very much !!”