The UPS Store #7199in Washington offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing. The locally owned and operated store is committed to providing exceptional customer service. Customers praise the store's efficiency and friendly staff. Amani, a young lady, is described as an "absolute gem" who multitasks effortlessly, moves quickly, and handles every request with professionalism and kindness. Even when the store is busy, the staff members are always helpful, as noted by a customer's experience with Darius. However, one customer had a negative experience with a lost or stolen package worth over $900. Despite the store's acknowledgment of the delivery, the customer was unsatisfied with the owner's lack of follow-up and resolution. The customer ultimately canceled their PO box and recommended using other UPS locations with better integrity. Overall, the UPS Store #7199 in Washington is praised for its efficient and friendly service, but one customer's unresolved issue highlights the importance of proper handling of customer concerns.
Had a great experience at UPS Store thanks to Franklin.Super helpful, friendly, and made the whole process quick and easy. Great customer service and really appreciated the positive attitude. Thanks again, Franklin!
May 2026
I had a fantastic experience with Franklin and Mitchell great customer service. I was in and out quick !
May 2026
Franklin gave Awesome,friendly customer service. Quick and fast service and knowledgeable.
