Xfinity Store by Comcast
Internet Service ProvidersHours:
10582 Campus Way S, Largo MD 20774 Hours
About Xfinity Store by Comcast
Xfinity Store by Comcast offers a range of customer experiences. Several reviews highlight the friendly and helpful staff, with particular praise for employees like George, who went above and beyond to resolve a critical issue with a customer's phone, demonstrating compassion and active listening. The store manager, Maria, was also appreciated for stepping in and making the experience even better. Customers describe the service as fast and efficient, with Ramon singled out for providing excellent customer support. Another visitor noted a positive experience when dropping off equipment, mentioning the genuine kindness and professionalism of Robert L., who made the process smooth and memorable. However, there are some concerns about sales practices. One customer felt the sales pitch was not honest, as claims about easy setup were contradicted by long wait times and additional costs, leading to a canceled order and switching providers. Overall, the store is seen as a good location with helpful staff, but some dissatisfaction with sales honesty was expressed. Despite this, many customers appreciated the helpfulness, patience, and kindness of the staff, making their visits more pleasant and efficient.
Most Recent Reviews
January 2026
Shut out too Robert Lozado real customer friendly, know how to keep a conversation going while making sure customer is satisfied with their transaction... keep doing...
December 2025
Had a good experience, it was very easy to return equipment. Employees were very nice and respectful
November 2025
Paul is an excellent greater and knowledgeable product person. Thanks for making some am enjoyable visit, Paul!
More Comments(62)
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