Xfinity Store by Comcast
Internet Service ProvidersHours:
10582 Campus Way S, Largo MD 20774 Hours
About Xfinity Store by Comcast
Xfinity Store by Comcast offers a range of customer experiences. Several reviews highlight the friendly and helpful staff, with particular praise for employees like George, who went above and beyond to resolve a critical issue with a customer's phone, demonstrating compassion and active listening. The store manager, Maria, was also appreciated for stepping in and making the experience even better. Customers describe the service as fast and efficient, with Ramon singled out for providing excellent customer support. Another visitor noted a positive experience when dropping off equipment, mentioning the genuine kindness and professionalism of Robert L., who made the process smooth and memorable. However, there are some concerns about sales practices. One customer felt the sales pitch was not honest, as claims about easy setup were contradicted by long wait times and additional costs, leading to a canceled order and switching providers. Overall, the store is seen as a good location with helpful staff, but some dissatisfaction with sales honesty was expressed. Despite this, many customers appreciated the helpfulness, patience, and kindness of the staff, making their visits more pleasant and efficient.
Most Recent Reviews
July 2026
Robert and Brandon were very helpful, professional, and personable.
June 2026
I returned my equipment and was in and out in 15 minutes. Highly Impressed
May 2026
My Wife and I came in and was helped right away on a Saturday evening. Miss Nissa was able to take care of us and we ended up getting new phones and watches 👍🏾.
More Comments(79)
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