The XFINITY Store by Comcast at the Largo, MD location provides services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. Reviews highlight excellent and professional customer service, with staff described as very friendly, helpful, and courteous. Representatives are noted for thoroughly explaining options and bills, even helping customers save money. The store is recommended for new phones, internet, and TV, with mention of sales and unbelievable plans or packages. The location itself is appreciated for being a large store where customers are not on top of each other. It features its own convenient parking lot separate from the busy main plaza. Wait times are consistently reported as brief, with staff checking on waiting customers. The process for transactions like returning equipment is efficient, allowing customers to be in and out quickly. Multiple reviewers state they had a good experience and would definitely return to this store for future service needs.
I visited in mid May and had a good experience. I wish I remembered the name of the young man who helped me. I went in for a house member to add a service and I walked away with several deals for me. He was very patient taking me through the process.
June 2025
Great customer service that surprised me. Very organdy spacious location. All the newest Xfinity tech is on display.
June 2025
Wait time was a little long but the service was good and friendly.