Chase Bank
BanksHours:
910 Fairlawn Ave Ste 79, Laurel MD 20707 Hours
About Chase Bank
Chase Bank offers a range of services with a focus on good customer support. Several reviews highlight friendly and patient staff who take the time to explain services clearly. One customer appreciated an associate who did so with a smile and plans to make this branch their home location. Another praised a professional staff member for being knowledgeable, pleasant, and efficient, which helped expand their relationship with Chase. The branch also provides support in troubleshooting issues, with staff working with the main office to resolve problems, even during complicated verification processes. Customers generally find the service to be timely and helpful, despite some past frustrations with procedures like filling out slips for withdrawals or reciting social security numbers. Overall, many customers have positive experiences, noting the staff's great communication and support, making their visits pleasant and productive.
Most Recent Reviews
January 2025
Edith Bonilla, she was great at what’s she does. she showed a massive amount of patience. She took her time to fully explain every service Chase has to offer and she did it with a smile ! I will be making This location my home branch
August 2024
The ATM is down a lot, and the one that’s inside the lobby is inaccessible because the card reader that is supposed to let you in the ATM lobby is broken and it does not seem like they plan to fix it. It’s been broken for likely a little less than a year now.
June 2024
Great experience, Aaron is very professional, knowledgeable and pleasant to work with. I was able to get what I wanted done in a timely manner & expand my relationship with Chase thanks to Aaron.
More Comments(32)
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