The Home Depot in Laurel is a hardware store that provides tools, appliances, outdoor furniture, and building materials for home improvement. It is described as the store for home improvement items, with all sorts of tools and equipment, including powerful and durable power tools. The store also offers good discounts and price matches. Customer experiences vary, with some reporting very pleasant, friendly, and courteous associates who help efficiently with loading orders and returns. Other experiences mention long waits for service, such as at the curbside pickup or in the painting area. Overall, staff can be polite, quick, and impressive in handling transactions and providing patient, efficient help.
I had a wonderful visit. The customer service is top-notch; the employees truly go out of their way to assist you. Everyone was so friendly. Plus, the store is impressively clean, making it easy to find what I needed.
July 2026
Candy, the customer service supervisor, is spectacular at her job; I am extremely grateful to her.
July 2026
Good day at homedepot!! Usally when I need help I can never find anyone seems like they disappear,( I know they are doing other jobs ). Had a worker ask me if I needed help sorry I didn't get their name,as they took me right to what I was looking for