{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I visited the T-Mobile store this past Friday and Saturday and had the pleasure of working with Hector. When my original line stopped working due to an exposed antenna, he efficiently helped me add a temporary additional line so I could stay connected. After 24 hours, I decided to cancel that line, and when I returned to the store, Hector handled the change with professionalism and zero pushback. He even went the extra mile by calling internal support on my behalf to ensure everything was resolved properly.
Hector demonstrated exceptional customer service throughout both visits-patient, knowledgeable, and truly customer-focused. He is a strong asset to your team and would make an excellent candidate for a management role.”
“Very helpful and patient staff. Recommend same day, in store trade in + data transfer to new phone. 1-time additional charge for adding new phone on monthly bill ? worth it.”
“Martin was fast, kind, gave great advice about my phone upgrade options and showed me how to navigate the app so I could make my decision easily. Steven is an incredible manager— he took good care and made sure that I knew all the information so I could make the best decision. He’s very patient and smart. Jessica was super friendly and helped me make my decision. Thalia was very bubbly and helpful. This team at this location goes above and beyond and they have great customer service.”
“Mr. Al was absolutely outstanding during my very first visit to the branch! From start to finish, he went above and beyond to make sure I understood every single account option available to me. He took the time to thoroughly explain each service in a way that was clear, detailed, and incredibly helpful. I left feeling confident, informed, and genuinely excited about my decision. The level of professionalism, care, and world-class service Al provided truly exceeded my expectations. I couldn’t be more satisfied with my experience!”
11AM - 5PM
14925 Baltimore Ave Ste 102, Laurel
Mobile Phones
“Excellent service. Very professional and highly skilled at resolving issues and questions quickly. Kenneth is a very kind and respectful agent, making for a quality Cricket experience.”
“Neshia was so pleasant she has the best customer service you need more of her at this location I love seeing my black queens her vibe is so friendly and sweet!!!!”
“I have been here 3times and is the best Metro Store ever .The customer service is amazing and the combo I got for adding my daughter to my line was very reasonable ????she love her Samsung phone ✌️”
“My name is misael a customer of metro pcs since long time ago, I came to the store and I was amazed with the service of Jhostin gave to us, really really so thankful with his service, so efficient and kind of people to treat the customers, with no doubt he deserved a 5 stars. Thanks for the service. I recommend it to any one!”
“Very helpful staff. The manager Alexis was pleasant and knowledgeable. Dylan was also patient and went the extra mile to make sure the reason for my visit was more than taken care of . Thank you guys. 10/10 would tell others to come to this store.”
“I was having a serious issue withy elderly mother's phone in Florida. After 2 hours on the phone, a customer service supervisor gave me instructions to walk into my nearest MetroPCS so that they could fix it. I walked into this store and promptly fell out with Alexa, who initially (and understandably) was upset. They had really set her up! But she rebounded quickly and got to work on my behalf even though it was not her issue and there was nothing she could do and I didn't want to hear it, lol! She became my advocate in the fight to resolve my issue so far away, and I couldn't thank her enough! Alexa's the one!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I realy like Store they are profesional in repare and very resonable with the price i recomand any Onésimo wih any problem with any device for repape they fix my iPhone 12 Pro Max water damaged in One hour”