Public Storage in Laurel offers convenient and hassle-free storage solutions. Reserving a space is free and commitment-free, with the option to use their online eRental service to skip the counter and go straight to the unit. Customers praise the excellent customer service, particularly from the property manager Brandi, who is described as friendly, helpful, and genuinely caring. Brandi takes the time to answer questions, explain the process, and ensure a positive experience for even those with social anxiety. Reviewers recommend this location, highlighting Brandi's great personality and customer service skills as a major draw. Overall, Public Storage in Laurel provides a reliable and customer-focused storage option for the community.
Been a customer for a long time and Brandi is the best manager by far. Pleasant and knowledgeable.
August 2024
Brandi the property manager at the Bowie street location in Laurel was awesome. She really was professional and accommodating with my storage move in! Please don't go anywhere else for storage except Bowie! Thanks Brandi!
August 2024
I had a great experience at this location, Lawerence assisted me and was very helpful.