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November 2025 by Christina Liendo Pietersz
Abysmal customer service. Clerk kept talking over me and I could barely get out what I was looking for. Will be taking my business to a different location
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September 2025 by Zay
My first time ever in a red wing shoes (hazel)was very helpful my boots 🥾 is amazing 10 stars she needs a bonus on her check love it there 💯 laurel location Maryland
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September 2025 by Chris Wah
They do not open on time. They posted “will be back by 1045am thank you”.
How can they “be back” if they never opened?
I watched 2 other customers come and then leave when they saw the store was not open at the posted time.
I hope this store manager enjoyed his extra 45 minutes of sleep while he lost 3 customers.
Never coming back
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June 2025 by Bawk Bawk
I took my son here for his first pair of work boots because the name Red Wing is synonymous with quality and hard work. I was worried about this store because the Google ratings weren’t as high as others, but it is the closet to our house. Hazel did a wonderful job fitting him into his boots and advising him on the best pair for his work. She was knowledgeable on current OSHA regulations as well as the various methods of reimbursement. Great job- you have another customer for life now!
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February 2025 by Andrew Bell
The young lady in the store was very abrupt and not helpful at all. Really wanted to purchase a pair of boots but her laziness, lack of effort, and poor attitude towards me had me just leave. Sorry Red Wing, but management needs to buy a better representative for the face of their establishment.
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January 2025 by David Vizarik
Throw the whole store away. As a blue collar worker this isn't for you. Don't waste your precious time coming to this store. I was better off ordering BURNT boots and waiting knowing I'm not wasting my time.
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January 2025 by Mark Brackett
Helpful staff.
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December 2024 by Eric Swann
They were not open at the time their front door and the internet said they should be. Late to open. I wanted to make an early purchase and couldn't. U professional in my opinion.
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October 2024 by Steph Sarchet
If your looking for a small selection of work boots, this place is for you. I wish that they advertised that it's a small store with minimal selection. If you are looking for a large redwing store, go to Glen Burnie. Parking was a nightmare. Extremely hard to get out.
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February 2024 by Alan Berry
I had received a coupon from Red Wings e news letter. I tried to use it at the Laurel center store located in Laurel Maryland. The mgr. Claim the email was fake and said that it would not be honored. I have never felt so disappointed and disrespected in my life. I might return the boots I purchased.That was my experience.
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February 2024 by Jose Zelaya
My experience was great the moment i got to the store,i was received with great curtesy by the store staff member.I would recommend this store to everyone who needs confortable shoes to work or walk on.
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February 2024 by Al Bethea
Very bad
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December 2023 by Martin
I still have the boots I bought from this store a year ago. The sales staff advised me on how to treat them and how often, and I’m happy that my boots are holding up well. I’ve been in a few times since and the staff have always been super helpful and knowledgeable, especially Eugene. The Laurel store has a great selection of boots, socks, and insoles.
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November 2023 by Juan Galeas
Excellent attention
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November 2023 by Santa Claus
I needed a new pair of boots for the upcoming season. Red Wing corporate chat told me the boot I wanted was at the Laurel, MD store in size 12. This was my lucky day. I needed a size 12. When I arrived at the store, the associate, Eugene, informed me that he had no such boot, and that I would have to travel to the Waldorf, MD store if I wanted THAT style. Waldorf is an hour and a half away, even by sleigh. Eugene and I decided I should try on a similar boot in size 12, just to make sure I was not making the trip for nothing. The 2230 boot I tried on is $60 more than the boot I wanted. Eugene understood my overall frustration. Eugene offered to close the store and drive to get the boots for me himself. (Not really.) Then, Eugene offered to give me the boots for free. (Not really.) Anyway, I did end up purchasing those $300 boots because of Eugene's sincere understanding and professionalism. Would I buy the boots again? Yes, but probably only from Eugene. The brass buckles are being attached to the boots now. Thanks, Eugene. You are definitely on my Good List!
