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October 2022 by Mary S.
In my humble opinion, this is a generous rating. I am sitting here in tears because my dog is laying here trembling so hard the chair shakes. I looked up reasons for a dog to tremble and pant and everything says to get the dog looked at by a vet. But what do you do when you take the dog to a vet, tell said vet you are concerned about the violent trembling and excessive panting your dog has done for TWO MONTHS while waiting for an appointment and you get NO ANSWERS and instead get sent away as if this never happened. My senior dog has had these symptoms for two months. She is nearly 12 years old. I took her to the vet and never got any answers as to why she is doing this, what to do about it. Looked it up again today and what do you know, one thing that could cause it is kidney failure! I expressed concern about kidney problems as my last three dogs have had kidney failure. I ASKED for a blood test when they tried to dismiss me and after taking her away for a few minutes she was brought back and I was told they couldn't do it because she was "thrashing around." What? This is a 21 pound senior dog with potential kidney failure as she has symptoms but they sent me away without doing a blood test? What if her kidneys are failing? What kind of service is it when I go in with a dog with vision problems that has been panting and violently trembling and the best I get is medicine for an ear infection? Is that supposed to comfort me when my dog is panting and trembling and I STILL don't know why? And she's turning her nose up at her food and has been for a week which I also said and again, crickets. No explanation as to what it might be, what I might do about it, what to watch for, whether or not to be concerned. This place spent more time trying to find my previous vet than trying to treat my dog. They're very nice, but if my dog is legitimately sick and needs treatment I'm not too concerned with pleasantries. I want treatment. I want answers. I want the service I've gotten from every other vet I've gone to for the past 40+ years! Is that too unreasonable? If my dog declines, if she ends up very sick or dying, what an I supposed to do with nice? Wait another two months for someone to see her again? I've done my due diligence, why can't these people do their job? I wasn't going to leave a scathing review but I am beyond frustrated. I'm terrified! What a nightmare!!! UPDATE: I was permitted to return medications given and given a full refund. I was also asked to take down the review as that would be a kind thing to do. Sorry, not really worried about being kind after my dog ended up in emergency care 48 hours after the lack of any treatment from this vet. She had an enlarged heart and a urinary tract infection but that wasn't found because she wasn't really checked over very well. But I'll give them credit for giving me credit. I still wouldn't bring her back to them EVER. But thanks to their incompetence, I found a very good vet, Solomons Veterinary Medical Center, the place that actually treated her on an emergency basis and recommended a specialist and actually cared. So props for that as well.
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March 2022 by Carlisa T Ford
Very friendly and professional staff. Always takes good care of my little willow.
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February 2022 by Lisa Lyford Bielewicz
Staff cancelled our appointment without contacting us. Needless to say it caused a great deal of stress in our afternoon with all the juggling we did to get our rescue kittens there!
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October 2021 by Angie Jacobsen Hancock
Omg i love it there. They are super nice and greet us when we come in.
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August 2021 by Kaitlyn B.
I drive from more than hour away because they are the best. Had a last minute cancellation from my normal vet and no room for error. They helped me out and then fit him in several more times because the idiot cat ate several inches of gauze used to tie his cone on. I can't brag about them enough. Search no further. They are the best in the area by far.
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August 2021 by Suzy M.
I tried to get help from this practice for my dog while I was in the area for vacation. The practice didnt want to help us at all. I was very disturbed by this. I had good experiences with vca vets prior to this experience.
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June 2021 by Doug Scott
Nice vet. Very helpful staff. A positive experience for the fur baby!
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May 2021 by Frannia Bryant
My experience was GREAT! The care that they gave prior to my visit was excellent (answered all my questions). When I arrived I was seen by the vet assistant and vet, they answered all my questions as well and made sure I was comfortable. Even the ladies at the front wanted to love on my pup. Overall great experience
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May 2021 by Daniel Thron
Capone is 20 years old and he needed a new veterinarian. From my first phone call, during which Lizzie was friendly and patient with my incessant questioning, through Capone’s first visit, VCA’s entire staff were incredible. Capone was very stressed during his visit but Suzanne was able to manage keeping him safe and as comfortable as possible during Dr. Powers’ examination. Thank you for your thoroughness, empathy and sincerity. We’ll see you again soon.
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May 2021 by Kimberly Lawson
~ The Staff-( EVERYONE ) is very friendly, professional & CARING OF THE ANIMALS ( particularly for me my baby Blackjack ) & I find that the Dr’s/Vets are very THOROUGH!! I have peace of mind in trusting my boy’s wellbeing with Three Notch Vet on Airport view drive
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April 2021 by Steven “Steven's Dad” Kendrick
Been going to this guys for two decades.
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April 2021 by Shellie Shumaker
The entire staff is AMAZING. They were all so kind and caring and took amazing care of my boy Miles Davis when in need of emergency surgery.
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March 2021 by Jessi M.
My bf was across the country for a month,and while he was as gone our beloved goldendoodle got very sick. I called many other vets to find an appt ASAP, and Ms Sharon squeezed me in the next day. I was so grateful I cried. They addressed all his issues at a reasonable price, as well as sent us home with a swag bag. Not to mention,I got follow up emails, texts, and a phone call in the few days following checking on my boy. Just when I thought they'd done it all, we received a very kind, handwritten card from this lovely office. Cannot recommend enough 20+++
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March 2021 by Rick Cook
Had to have my sweet Zoie put down. Very sincere and caring staff. Everything explained and exactly performed. I miss her sooo much.
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March 2021 by christopher peters
Very nice people
