“Had a frustrating time trying to order 5G internet online, so I went straight into the store. Kerry greeted me right away and was absolute perfection—proactive, knowledgeable, and super helpful. He got my 5G box sorted out when the online system failed, and even set me up with a great Netflix/HBO bundle and Best Buy discount I didn't even know existed.
I’ve been with the company for 11 years and love the service and international travel perks, but stellar in-store customer service like this is rare. Huge shout-out to Kerry for turning a headache into a breeze!”
“For several years Ms Taylor T. has been very helpful and is one of the main reason I stayed doing business with Verizon. She is very knowledgeable, friendly, and most importantly with my issues, very patient. She doesn’t pass you off to customer support unless she has totally exhausted all her options in store.
In a time when knowledgeable in person service seems to be harder to find, Taylor and her co-workers here at this store are by far an exception and maintain a high standard.
Thank you!”
8AM - 1PM 2 - 5PM
43920 Airport View Dr, Hollywood
Internet Service Providers
“Reliability was terrible here in our community, so I waited to contract with BL, and it appears service availability is average now as to compared to other options. The biggest draw back that has driven many in our community from your roles is price creep. Retired folks here depend on stable, reasonable pricing.”
“LaQanda fixed my SIM card issue when a different Verizon store said it couldn’t be fixed! She actually cared about solving my issue, not simply pushing a new phone on me. I cancelled my order at the other store and placed it with her instead, and she made the whole process painless.”