Lowe's Home Improvement is a reliable destination for quality hardware products and construction needs, offering everyday low prices. Customers can find great deals on a wide range of items, including paint, tools, appliances, and outdoor equipment. Whether for DIY beginners or professionals, Lowe's provides expert advice and convenient services. Reviews highlight positive experiences at the Timonium, MD location, with many praising the excellent customer service. Employees are noted for being friendly and helpful, going out of their way to assist customers with their purchases, such as loading items into cars. Shoppers appreciate the store's organization and stock, making it easy to find what they need. Overall, Lowe's is recognized as a well-stocked hardware store, with a commitment to earning customer loyalty through attentive service and unbeatable deals on trusted brands.
One of the better Lowes in the Baltimore region. Good customer service, but at times you can be waiting for 20+ minutes for help. Mostly everything is self checkout now, so don't expect help at the checkout.
July 2025
My first visit to this location was a positive experience. I went to pick up an online order and customer service at the desk was excellent. As I entered the location I was greeted by a very friendly and helpful employee as I asked him was I in the correct area to pick up my order. I would shop there again.
August 2024
Lowes in Cockeysville has my business. I went into the store to buy a toilet, the customer service rep, Patrick, was nice as could be. He went out of his way to help me get it off the floor and put it in my car. Thanks Patrick, great customer service!
