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“Amazing experience with maintenance on my baby. I don't have any suggestions for improvements. Ourisman Mitsubishi just needs to maintain the current level of service and customer satisfaction that they currently provide and everything will be just fine!”
“Service was great. Went in for an oil change with no appointment. Informed it would be a 1.5 wait before my car would be taken care because of prior appointments however I was done in that time frame instead. Friendly staff. The only thing is the lobby definitely needs a remodel however I know that’s not the employees fault. So over all I’m satisfied. I’ll be back to them”
“Motor World is a reliable, honest, quick and reasonably-priced automotive shop. I have used them for 8+ years for regular maintenance and repairs. Soon after having another mechanic install an alternator, my car suddenly stopped on the beltway. It was late in the evening and the shop I normally used was closed. AAA recommended having it towed to Motor World. I was shocked when Motor World made me aware that not only did I need an alternator, but that the one I just had installed was used, not new as I had been told and charged for. After making the other mechanic install a new one, Motor World agreed to re-inspect it at no charge. I have taken my car to Motor World thinking I had a major problem, and they diagnosed the issue as being minor and MUCH less cost than expected, and what the dealer would have charged. My Infinite is now 13+ years old and still purrs like a kitten. You can’t go wrong with Motor World.”
“The service at Passport Nissan was great. I went in for a recall and when I made the appointment, they said it would take 2 hours and it did. In & out. The service guy was named Marcel and he was friendly & professional.”
“Took a while to get a response but the owner did reach out personally and helped me out with some awesome recommendations. Very grateful. Give this place a shot if you’re in the VA area.”
“I came here to check today to receive a hydraulic brake booster for my callack. Escalade, and I do have to say that their shop is awesome. I mean, they got everything year. I'm gonna take some pictures if they let me”
“My car buying experience at this location was excellent. Hi Basil Ngere, thank you for a professional and stress-free business. Also thanks to the financial guy, Maydel Gomez-Molina for explaining the financial documents patiently. Having been to another dealer and other coversations prior to contacting your company, thanks again to you and your team for making my vehicle purchase stress-free.”
“I went there because I was having problems with my vehicle and I did not know what to do when I enter the store. I was greeted by A store manager name, Mr Merv if it wasn’t for him, I thought I was going to be stranded out there. He was so knowledgeable of what was going on with my vehicle. He went above and beyond for me if any of my family members ever have problems with their vehicle, I will refer them to Mr Merv. I believe all businesses Should have employees like him.”
“A little while back they change my Impala engine on my 2012 Chevy Impala excellent job I went to them for everything when I lived in DC or MD they are awesome official legit professional Auto mechanics”
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“I found this place by accident when I was having a terrible experience with my insurance company off a simple fix, which they were trying to go overboard. Shafiq and his team stepped in and got to the bottom of things with the insurance company. My car looks so fresh and is back to normal. Without them I would have been in search of a new car for no reason. The service is top notch, I couldn't asked for anything better. If you have any issues with your car they will take care of you and will not try to get over on you like most auto body shops. Finding this place was one of my biggest blessings this year.”