Advance Auto Parts at 9523 Pulaski Hwy in Middle River provides a wide range of automotive aftermarket products and free store services, including same-day options at most locations. The store stocks leading brands such as FRAM, Carquest, and DieHard® batteries. Customers appreciate the helpful and knowledgeable staff, with managers and employees going above and beyond to ensure a positive experience. One reviewer highlighted the manager’s respectful treatment of staff and excellent customer service, while others praised team members for answering questions thoroughly and educating customers about parts and services. The staff is also known for their kindness and willingness to assist, especially for customers with special needs. For example, a customer in a wheelchair received exceptional help with oil changes, including assistance with oil caps and filters, making the visit memorable. Customers also value the free services offered, such as battery testing, oil recycling, and engine code scanning. Additionally, the store’s team is quick and efficient, providing services like battery replacement on the spot, even for those with tight schedules. Loyalty programs like Speed Perks offer savings on store items and gas. Overall, the location is highly recommended for its friendly staff, helpful service, and convenient offerings.
I LOVE IT, the service is excellent and so are the prices. Kim and her team are the best I’ve seen. They even helped me pick out all the detail supplies I’d need to start my own business. 5 stars keep it up!
February 2025
Manager, Perry, provided above and beyond customer service. I also noticed he treats his associates with the upmost respect. I would highly recommend this location for all your auto needs!
December 2024
Chris was amazing and super knowledgeable. He throughly answered all of my questions and even took the time to educate me on certain parts and services. Thank you so much for everything !
