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February 2024 by Lexi E
Has the most incompetent and unprofessional workers. I provided my vin number and they still ordered the wrong part for my car. I called back and had the right part ordered and was told it would be delivered one day then I was told something else by another worker. His response was “I just make my money and go home” the manager was rude and unhelpful as well. A pack of rats would run the store better than them .
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February 2024 by Madelyne Mentzer
Staff was super nice and helpful.
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January 2024 by La Shon Waters
Don is a very knowledgeable person who is a complete asset to this company. He saved me from a bad experience and fixed my negative experience from earlier that day.
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January 2024 by R. Michele Ruth
Did NOT have my Oil Filter in STOCKYet does carry it...Still had to go somewhere else
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January 2024 by Boodee 11172
Just for the record, I am in a wheelchair.So I just need to buy oil at this advanced auto parts, and wow are the people inside so nice and helpful. I had a young lady help me get the oil a funnel and there was a free oil filter that I didn’t know about. When I got out of to car, I had trouble opening Where you put the oil in, she came out to help, and another gentleman came out after her because it was in a very bad place. He opened the oil cap, held the filter in place, and told me it would not be a problem if I accidentally got oil on his gloves. After it was all done, he wiped off the part of my engine with a rag that got oil on it , and put my oil cap on in a manner where I could actually get it off myself as the person who put it on before us, tightened it, like they were angry at the world. I would give this place, 100 out of 10 stars, the people are just out of this world . Thanks again advanced Auto for making this a very memorable trip.
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December 2023 by Pam Murphy
Great people. Very helpful.
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November 2023 by Fred L
Great Service!
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October 2023 by R Sauers
Christy is great in commercial department very knowledgeable friendly lucky to have her
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August 2023 by Tom & Gretta Germroth
Helpful & knowledgeable staff. After a poor experience at Auto Zone were pleasantly impressed by the quick service.
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August 2023 by Brian A
Had the dreaded slow start before a doctor appointment today, and was afraid my truck wouldn’t start again if I turned it off. Called about a new battery, and spoke to a gentleman (forgot his name atm) but he was awesome, confirmed in stock, pulled it for me and had it waiting at check out. After which he installed it for me which was great because I was 40 min from home and had no tools to install myself until I got home. Overall, great experience and amazing service! Thank you!
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May 2023 by mitchell plummer
It's good
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February 2023 by Mike G.
I hate poor customer service and that's what I received when I entered this location at 9523 Pulaski Highway, Middle River Road 21220. A simple problem required a couple of minutes of one of (2) store associate's time and neither one of these "knuckleheads" bothered to come outside and diagnose my problem. It was a simple "tag light" bulb out. One of them gave me an old screwdriver and let me fend for myself; unbelievable. There wasn't even that many people in your store that day; what three. He lied and said he would be out to help me but never came out. I went back inside and of course you guys wanna play the old disappearing game. No problem I gave them there screwdriver's back and went to another Advance Auto closer to my neighbor where they're used to dealing with PEOPLE LIKE ME.So, folks the moral is if they don't really wanna help you because of the color of your skin take your business somewhere else like I did. Finally, it was a holiday and one guy told me that the landfill up the street was closed. Another lie dude it was wide open SMMFH. You guys got your wish I won't ever come back to this sorry location again. I'll just ride past it to someone who really wants to show me some good customer service!
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February 2023 by bryan robinson
They have every part I need for my 30yr old truck
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December 2022 by RUSSELL HENNINGER SR
Stopped in for Air Freshers as my daughter in law hates cigarette smoke.
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December 2022 by Christopher Andrews
Employees were very helpful. Got in and out quickly. Thanks!
