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“Ashley was so nice and accommodating with my request to transfer from my current unit to a smaller unit! She answered my questions promptly and completed the transfer process in just a few minutes! She got me a unit closer to my old unit to make it easier to move my stuff. Thank you so much!”
“The Leasing agent on this property was amazing very accommodating when I needed to get a storage 10 minutes be for closing time, that was Great customer service ! Everything was clean and nice facility!”
“Update - a staff member reached out to me to work on a resolution. I’m grateful we were able to come to an agreement. Thank you for caring about your customers to reach out!
Original:
They increase your bill every 6 months. They said a postcard is sent which was never received. And a post card isn’t sufficient. A letter is.”
“this is a great place to store your things on a budget. the prices are affordable and the staff are very friendly and helpful. i wouldn’t choose anywhere different and neither should you !!”
“We worked with Mike Booker who did an excellent job handling the delivery of our 16ft POD. He arrived within the stated window and texted us as he was getting close. He appears to have navigated our smaller community roads with ease and avoided running over our lawn as he backed up our steep drive way as well. Not the easiest task based on our many poor encounters with other larger truck drivers. But again Mike did a wonderful job and even finessed the position of the pod into a narrow corner of our parking pad just as we had requested. Friendly, fast, and professional. All around great experience with Mike and PODS as we moved our family across country from CA to MD. Would recommend to anyone!”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
“Chris is a big help and a great representative for Extra Space. As a business owner myself, I appreciate good customer service. I recently had a stroke and Chris has gone above and beyond in my opinion.”