“Ashley was so nice and accommodating with my request to transfer from my current unit to a smaller unit! She answered my questions promptly and completed the transfer process in just a few minutes! She got me a unit closer to my old unit to make it easier to move my stuff. Thank you so much!”
“Great experience with Josh while shopping for new storage space. Facility is clean and bright. Josh was personable and professional. He explained the details well which made the experience easy and agreeable. I would recommend this location without hesitation.”
“I’ve been dealing with Ryan at storage mart and he is the greatest employee. He listens he cares. He does his best to help me and other people. He is an awesome problem solver. He always has a smile on his face and always greets me when I come in the office. Keep up the great work Ryan. You are the greatest ⭐️??”
“The storage space is good. Sign up is easy. Two things they can improve
1- communicate clearly with folks that sign up online to let them know there are two parking lot entry gates, but only 1 will take their code.
2- An elevator and a door have been out of order for a couple weeks now. I have to go in one door, walk all the way around the building and go up the elevator to go to my space. Not a huge deal, but I am surprised it is taking so long to get fixed.
The office manager is very nice, professional, and helpful.”
“Alan did an AMAZING job getting my packed up pod out of a tight space on a public parking street. He went above and beyond what I would have expected from such a large company, and I would request him for any of my drop-offs or pick-ups in the future if I could. Alan, you absolutely SAVED ME!! Thank you so much!!”
“Chris is a big help and a great representative for Extra Space. As a business owner myself, I appreciate good customer service. I recently had a stroke and Chris has gone above and beyond in my opinion.”