High's is a historic ice-cream brand that was founded in 1928 and grew to become the largest ice-cream store chain in the world, with over 500 locations at its peak. In 2012, it was acquired by Carroll Independent Fuel Company, which now operates a chain of 60 convenience stores across the Mid-Atlantic States. These stores focus on providing a clean, friendly, and inviting atmosphere, along with products that customers want. Customers appreciate the friendly and kind employees, especially mentioning specific staff members who are attentive and helpful. The stores are known for their hot dogs, fountain drinks, and breakfast sandwiches, which many find delicious and filling. The store often offers discounts and has a good loyalty program for frequent visitors. However, some reviews mention inconsistent service. At times, staff can be rude or seem unhelpful, especially late at night when hot dogs are unavailable. Customer experiences vary depending on the time of day and the employee working. Despite this, many customers continue to visit because they enjoy the products and the overall store environment. The store managers are noted for being pleasant and helpful, contributing positively to the shopping experience. Overall, High's is valued for its history, convenience, and good products, with some room for improvement in customer service consistency.
I came in the afternoon around 2ish and the service was so amazing. I never been in before and girl at counter offered me to be a rewards member and explained everything to me . Usually places dont want to explain . She was wearing glasses dark hair and so polite . She was around 5 ft tall . Thank you so much for your... read full comment
May 2025
Gas pumps are old and dirty.Most buttons don't work on the pumps.Trash is overflowing in the trash can and the parking lot me to repaved
July 2024
Georgia gives amazing great customer service and so very helpful!! She needs a raise
