“I cannot applaud enough for the founders of this organization and their team who make it possible for the community to receive such excellent care, regardless of their financial standing. When times are incredibly challenging, making it almost impossible for a lot, if not most families to financially care for their beloved pets, Promise Animal League offers a saving grace.
They have been there for our furry family for everything from a kitten neuter, to canines with recurrent UTI’s, to extensive bloodwork and testing to confirm a liver shunt diagnosis, to saving the life of a kitten who honestly was not likely to survive the day he was found.
The staff (techs/assistants) are so well informed/experienced and even with the day in and day out long, thankless hours they commit to their passion they have never displayed burn out or compassion fatigue in my presence. If they did I would give them the space to do so because goodness knows they’re allowed to be human too. They have repeatedly shown me empathy, kindness and patience even directly after having dealt with difficult and disrespectful clients. As someone who used to work in the veterinary field, a spay neuter program and emergency veterinary medicine I have the utmost respect and the highest level of gratitude to everyone there.
Dr. Flaggs has never let us down and has continued to show up for our animals. Thank you so much for sharing your skills and your commitment to quality affordable veterinary care for our community.
To those who created PAL, you know who you are and I have always and will always strive to align myself with your level of commitment and compassion to animals in need.
The procedures for appointments, treatments and surgeries at Promise are different than most other brick and mortar reg vet med hospitals but it does NOT in any way impact the quality of care. You need to be prepared and content with waiting your turn as the facility is working as effectively as they can given their overburden of work.
Be kind and you will receive kindness in turn.
THANK YOU PROMISE ANIMAL LEAGUE FOR ALL THAT YOU DO!”
“The doctors, technicians and staff here are amazing. We’re very grateful to Dr. Polyoka, Dr. Hennings, and previously Dr. Hiller and Dr. Sailor for all the care and attention they’ve provided our fur babies over the years. The vet technicians and staff are also great at providing care and making sure everything runs smoothly. Thank you for all that you do!”
“Kingsbrook is the best!!! I’ve been taking my dogs here for over a year. They are the most caring, compassionate and knowledgeable staff I’ve ever experienced at a vet. Everyone from the front desk, to the technicians and of course the doctors genuinely care about my dogs and their well-being. Thank you for taking such amazing care of my three dogs<3.”
“I was beyond impressed with Dr.Fear and how he handled our first appt with our special boy Moo. Not only was the entire staff friendly, but when Dr Fear came into our room, he sat on the floor with my husband next to Moo... he also gave us great advice, spent far more time than he should have with us, he was also great with Moo. We 100% will be switching our vet.
The clinic as a whole was clean. No smell of urine like some hospitals can have. I was so impressed.
Thank yall for being so great!”
“Really positive first visit with my very anxious dog. The vet tech was superb, you can tell she adores animals. Dr. took the needed time and went super slow so as not to spook her. She answered all my questions thoroughly. Filled my prescriptions with enough refills to last until my dog's next well visit - a new experience for me - I'm used to having to call constantly for medication refills, this is going to be so much nicer for a script with several refills! But most of all: I paid and setup my next appointment IN THE EXAM ROOM! Total game changer. With a nervous pup, I cannot over emphasize how great it was to leave and directly take my dog to the car, without waiting in the lobby for ages to pay, trying to keep my pooch calm and managable, and get my meds and set up the next appointment! REDUCED ALL THE STRESS ON US BOTH!”
“This place is amazing. They gave me extra time with a Chihuahua who had CHF. They love and help all my coonhounds now and have supported my fur kids through everything.”
“I couldn't recommend Frederick Veterinary Center more! From the very first phone call, I've been met with kindness and compassion every step of the way from each of the team members. A year ago, I brought them a new rescue pup who was fearful and skittish and in need of two major surgeries shortly after he'd been brought in from a life on the streets. He was not an easy pup, yet the entire team has been so patient and welcoming of us every time we arrive. Dr. Yousef and Dr. Pooya took excellent care of him (and of me) as we worked through intense surgeries and recoveries. They provide the latest research on how to navigate his condition and make sure I understand all the components in keeping him healthy. I appreciate their thoughtful consideration of his physical and social needs as they sorted through his treatment options and their genuine excitement for his healing. I took my pup on a hike last month, something I thought he'd never be able to do, and am so grateful for the care that led him to this point.”
“When we had to leave the country, my biggest concern was my cat. She is family, and I was deeply worried about making sure everything would be done properly so she could travel safely with us. The team at Opossum Pike Veterinary Clinic was truly wonderful throughout the entire process. They guided us with patience, clarity, and genuine care through all the documentation, even with a very tight timeline.”
Open 24 hours
1080 W Patrick St Apt 32, Frederick
Veterinarians
“After being sent around to a few different emergency vets, I was so worried about my baby Begonia dog. When we finally got to CARE, they had the knowledge/resources to accurately diagnose what was happening (a blockage in her stomach) and were able perform the surgery she needed. The staff were kind, communicative, and patient with my questions. They even texted after Begonia was discharged to follow up. I found CARE to be full of competent and compassionate people, and I’m very grateful.”
“I have been going to Dr. Hawley for 6 plus years and have had nothing but the absolute best for our Benese Mountain Dog. The staff here are amazing. Dr. Hawley is excellent with mine even with his extreme anxiety at appointments. He never overcharges and never has me get unneeded things, procedures. Even suggested I wait one time on XRays when my boy was limping ( because he would of been required to be put to sleep for them) we waited and two weeks later he was perfectly fine with no limp. I know if I would have taken him anywhere else I would have been socked for a grand at least. I appreciate the care at this office and although I know retirement will be someday for Dr. Hawley I regret it already for us ( not him).”
“Had my two three year old kitties checked out here. The doctor and nurses were all patient and had no trouble answering my questions. I'll be back if I'm still in the area!”
“Had to go for bloodwork for my dog. The staff are really helpful, honest and I felt they took my concerns into consideration. From front desk to techs to vet - knowledgeable & understanding. Can recommend using their practice and I will be returning in February! Thank you!!”
“My old boys don’t mind going to Brunswick Grooming for nail trims and the occasional grooming. They are kind and careful and my dogs love the groomers. The office staff is responsive and personable. Highly recommend.”
“I had the most wonderful experience with Dr. Lexi. She was so kind and loving to my puppy. She was very knowledgeable and I appreciate the personal follow-up with my dog's test results. I have been going to Buckeystown Vet for 10 years and have always been very satisfied with the various DVMs that I and my dogs have had the opportunity to interact with.”
“I've brought both of my pups here, one for stomach issues (which was solved) and one for a follow up paw webbing ripping. Both doctors were kind and offered the best possible treatment for my babies, they also don't charge an arm and a leg!!! Highly recommend.”
“The reason why I take my pets to Boonsboro Veterinarian Hospital is because, unlike a lot of Vet's in WV (where I live), they don't make you sit around all day waiting to get your pet examined, they'll fit you in, and check out your pet, and let you know if it's a serious problem, or not.
They seem to be professional, and a valid Veterinarians, at Boonsboro Veterinarian Hospital, both times that I've used them I've been Pleased with them.”
“This veterinary office sets the bar very high. Each step of your visit is an enjoyable experience for both you and your furbabies. You are greeted at the door with warmth and kindness. You are checked in and the appointment begins promptly. Your furbabies are treated with tender loving care, the veterinarians and assistants are patient and knowledgeable, and the pricing is more than reasonable. Middletown Veterinary Clinic is an overall outstanding pet health care provider.”