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“The level of customer service here is excellent. I have a retrofitted grooming van with all kinds of custom hoses and fittings. One of them broke and I had a major leak. I explained my problem to Mike and he was able to retrofit a toilet supply line, a hose barb, and clamps to create what I needed. He cut and fitted everything on the spot. I will be coming here for all my hardware needs in the future.”
“I’ve purchased a ton of paint from this Benjamin Moore and It’s always been a great experience. Their customer service is top-notch and a huge shout out to John in particular! The street was recently blocked off and I had purchased over 20 gallons of paint to pick up. I was able to find parking a few blocks away and John loaded them up in a cart and brought them directly to my car and helped me load them up. Now that is Outstanding customer service and it truly made my day.”
“Always helpful and knowledgably. Love that its so convenient to Olney, Layhill Road area. Why go to Home Depot when you can support a local business and get five times the service at the same time.
We also go to their plant center right down the road. Same great service there too.”
“They have such an extensive plant selection. And everyone is so informative, welcoming and helpful. Jonathan helped load our
Plants and gave us all the ins and outs in plant care. Will be back!!:)”
“This is a small neighborhood hardware store but they keep an impressive array of hardware, tools, paint, garden, and "lifestyle" items for most DIY projects. Where the big box stores are geared to accommodate contractors, Annie's aims for the individual and their residence. Staff is always friendly, the store is well staffed for their size so there's always someone available for questions or assistance. I really appreciate a hardware store that can still operate in the neighborhood without leveling 15 acres. Factoring in my time and general frustration with large box stores, the prices for a quick trip down the street are competitive with other options.”
“This is what hardware stores are suppose to be like.... have a questions, someone helps you shows you things.... The service here is top notch !!! Thanks for being part of local community and making Glen Echo special”
“Great selection and very friendly and helpful employees. Recent trip David went above and beyond to help maximize our coupons and find the right planting materials for us. Thank you!”
“This review is specifically for Nate and Chris who displayed excellent service and went above and beyond during my visit and with my large paint purchase. Now if I were to review Sherwin Williams in general, the review would not be 5stars as they are crazy overpriced and take advantage of people with their prices. They are always raising prices and taking the good quality away and making you pay more for it.”
“Nicolas helped me out with my paint order. It was 30 mins from closing time and I could see that he'd already had a long day with a line of customers still waiting to be served after me. He was super helpful and helped me get everything I needed for my paint project. He even helped load the paint into my car after the store's official closing time. Haven't seen this level of customer service in a while. I hope Sherwin Williams is aware of how valuable of an employee they have in Nicolas.”
“This shop’s services is always great. Today I am so impressed by Brendon W.. He is very patient and kind to assist me finding an order history of a unique painting color I ordered two years ago.”
“I'm always very happy with my experience from the Sherwin Williams Silver Spring store. All of the staff are incredibly nice and professional. From my most recent purchase, they went the extra mile and dropped my order off for me.”
“This store and staff are freaking amazing One of the best customer service everyone says hello friendly I hope you with whatever you need this is my second time in the same service each time will be back”
“This store is easily accessible. The attendant had a courteous, efficient manner and helped me quickly find exactly what I needed. I would highly recommend this store.”
“I had a great experience coming here. Especially getting knowledgeable feedback from Jalen - he was very helpful providing tips on how to fix and what to use for my DIY project. I came here a bit nervous and left feeling confident and hopeful. Thank you again Jalen ??”
“Me and my wife came in looking to get some help with some colors as we’re painting the entire house, a tall Hispanic man with glasses named Daniel helped us out he gave us really good recommendations for colors and me and my wife loved it he was so nice and helpful and really good with colors talking about undertones and how they will look under different lighting he is amazing, if you need help with colors go to this store and ask for Daniel he is amazing with colors and product knowledge too.”
“Go-to retail shop for all things creative and DIY. Especially if you are one to look for inspiration in-person rather than on Pinterest, you should wander here to find your next project. Kensington has a street dedicated to antique retailers, consignors and upcyclists which goes by "Kensington Antique Row." More information can be viewed at: kensingtonantiquerow.com.”
“Michael at this Georgetown store is THE BEST!! He's patient, knows his stuff, and will give it to you straight. This location gets busy, but Michael can juggle everyone at the same time and meet all of their needs. Seriously, such a skill.”
“Love store and the people who work here! Alexes is amazing, so helpful with recommendations and taking care of everyone so nicely. This is my paint store of choice!”
“We have used Color Wheel for decorating services for many years. Their service has always been outstanding. Recently we had a problem with wallpaper we ordered through them. Color Wheel worked with the distributor and got a quick and fully satisfactory solution to the problem. They are an indispensable local small business. We will continue to use them for our decorating needs.”
“Ordered paint online then needed to pick up a few extra supplies in the store. Staff was super helpful even as they were training a new person. Good vibes, great help, and confidence when I asked for suggestions. Will be coming back here.”
“Anton is really the star. He's knowledgeable about the products and how to apply the products. Thanks, Marcia Smithi2 I am going andThanksThanks6Thanks336”
“Very clean store and plenty of staff. Dedicated parking right in front.
I spoke with Stephen on the phone this morning and he pulled the paint and mixed it while taking my CC info and looking for a coupon for me! This isn’t the store closest to me, but I might go back for my big spring project in May because the staff seems on point.”
“I'm writing this on a Friday night bc I felt so compelled mind you- shout out to Khalid especially ( hope I spelled it right). As someone who doesn't have a clue about paint whatsoever Khalid* really made me feel super comfortable and shared his knowledge about the different finishes of the paints and his overall expertise. He helped me load the paints to my car and I really commend his genuine, friendly, and professional demeanor. You don't meet people like that in service anymore and that is what really matters. The experience* is what will bring me back to this store specifically and who I will be recommending amongst the people I know. My interactions with manager rich and the other young gentleman were brief, but also positive. I would recommend checking out this branch for SW.”
“I’d like to send a special thanks to Ronald for his advice, he was nice and INCREDIBLY helpful with determining which specific paint and sheen I should apply in my bathroom and foyer. At first I was a tad bit skeptical but after my painters were done I was extremely pleased!!!”
“I've been mainly using sherwin williams paint for over 30 years and experimenting with other products throughout the years. I keep finding myself coming to McCormick Paints. Its not your biggest paint box store but the products they have I believe are more favourable for our climate in this area. The match point is a great low price product for contractors so the they dont have to worry about the paint matching for touch up. State house and gereration are excellent for your exterior painting needs not to mention there local to the DMV area and a family run business with great employees. Ive had issues with all paint lines but I will say McCormick Paints came to my jobsite where I had an issue with a product and Jermy there field rep and I resolved the issue and Im happy with there service and will continue to use there products. Thanks for the great service and products.”
“We purchased everything we needed at the store for an accent wall painting project. The sales associate was knowledgeable and it was super quick to get our gallon of paint mixed up!”
“Wow! Francisco could not have been more kind and helpful! He used a tool to identify the exact color to match my wallpaper, and for the one color that the tool could not correctly identify, he worked very hard at identifying it for me. Super helpful and nice!”
“The salesman was very helpful in helping me locate necessary equipment to paint my apartment. The manager carefully changed the colors of two cans of paint that I had bought weeks earlier instead of charging me for new cans based on my change of mind. It took him some time, but I was not charged. The products were as satisfactory as the excellent service.”
“Monarch Paints is full service paint store for both the professional and homeowner. They can easily provide hundreds of gallons for a commercial job as well as paint samples for your home project. A design center is attached, which offers consultations as well as a full selection of window treatments. Conveniently located next to Magruders with plenty of free parking which is a real plus in DC.”
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“Johnny at Rockville store was super helpful and patient with me, he's the best, they don't have the product I was looking for and he called 2 diferent location and founded for me. I'll always appreciate that.”