REI is a store for outdoor gear and clothing where people love to get outside and play. The staff is helpful, knowledgeable, and friendly, often taking significant time to assist customers with finding the right products, such as boots or backpacking equipment. They offer plenty of choices, including their own award-winning brand. While the products can be pricey, they are considered worth it. The store stands behind all items with a 100% satisfaction guarantee and members benefit from a generous one-year return policy for defects. It is a place for both new adventurers and seasoned pros, with staff enthusiastically sharing their passion for the outdoors.
Amazing location! Always fun coming to this store but I really don’t like the traffic coming here. Layout is great. I always find what I’m looking for. I wish it were a little closer. Will be back.
June 2026
I’ve been a few times and the customer service has been great. Last time I went in, the cashier got to the end of a transaction, realized there was another discount she could apply for me, and cancelled the whole thing to redo it.
June 2026
Staff were very helpful with purchase of a bike and helmet. Appreciated the ability to try on a variety of helmets and discounted in store prices.
