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September 2023 by Qi Jones
My husband went to return shoes that we had ordered online and the employee were horrible to him. They refused to take the shoes back because they said that it’s a lost to their stores sales. They called him a “wet-back” and several employees surrounded him as though they were going to assault him after he got upset a asked for a manager. Never buying from FL again
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July 2023 by Amelia Caruthers
This was outrageous!! As I was talking about getting a refund because I was charged twice, all employees were laughing and mocking me! I would not recommend this place at all and there are better stores in the mall than this. Don’t go here!
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July 2023 by Amelia Smith
This was outrageous!! As I was talking about getting a refund because I was charged twice, all employees were laughing and mocking me! I would not recommend this place at all and there are better stores in the mall than this. Don’t go here!
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January 2023 by Jennifer Owens
Friendly and helpful staff. Good selection.
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September 2022 by TheOfficialDripsy
Customer service is great, that being said this footlocker should expand and get some more stock of pairs that people want. This store has very limited stock of popular pairs, and probably has the worst sneaker selection out of any footlocker in Maryland outside of arundel mills. Leaving 3 stars because the service was excellent.
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September 2022 by Darien Thomas
I hope I’m spelling her name right. Aliyeah helped me in a big way! She went above and beyond the call of duty to ensure I was able to get the shoes I needed for my children. I had just came from another location that made excuses for why they could not help me. Aliyeah made it happen! I’m grateful for her service! Thank you Aliyeah!
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July 2022 by Ryana Dwyer
Was at Towson to get the Nike blazers mid 77 and they did not have them in mens size 8. The workers there had told us that they had that size at the white marsh footlocker. We went and when we found them we asked the dude to help me and my boyfriend. The dude starting talking to his coworker as we were telling him what size we needed. He then proceeded to ask us 2-3 different time if we needed a size 9 or 9.5 and everytime we told him 8. We were then told the smallest size they had was a 9.5. I had felt as something was off so I called to reask for the specific shoe and color and if they had an 8. They then had told me they had the 8 in stock there. Just felt like they wasted my time and didn’t do their job
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July 2022 by ram
worker just didint care at all about helping me so i ended up leaving
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March 2022 by Dan Jarman
Not as much of a selection as hoped but they did have sons size so I'll hive them a 4 stars. Service was smooth and not busy at all. In and out which was perfect.
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March 2022 by Beautiful Morning
Staff is so unorganized. Took forever to get shoes, 5 people working bunny 2 people really working.
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February 2022 by sam dewitt
This store is a sham! They added 10 dollars to the retail price of a Jordan release, more then their own website and Nike website and told me they can charge what they want for pairs! Employees here are horrible and unhelpful!
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October 2021 by Maria White
Many shoes that are in store are not available. Store was clean and well kept!
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October 2021 by Tracy kress Shifflett
Not bad
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August 2021 by The One Channel
No paper reciepts
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August 2021 by T GUDDA
Good customer service!!!
