“Miss Lisa KEEFE gave great customer service. I walked away from a purchase but her customer service made me come back and make the purchase anyway. And she was also a company by a few other great associates in the store, Jay, John and Alli. Great job.”
“I love this jewelry store. They repair anything. gold, silver and watches. They are very professional. Also they sell beautiful jewelry. I recommend this place 100%. Laser Jewelry on Highlandtown”
“I had a wedding band that was many sizes too big from a family member. As it was under warranty, I initially brought it to Jared. They told me there was nothing they could do and it could not be made smaller than one size. When I brought it here, I was initially told the same thing. However, they went out of their way to find a solution and make a completely new ring that looks identical. Because of the passion they have for their craft, I was able to get exactly what I wanted when I thought it was not possible.”
“I'm grateful I chose Baltimore Gold Fronts to get my very first set of fronts made. My best friend and I walked in knowing nothing about the process or what to expect. It was intimidating, but the whole crew made us feel right at home answering all our questions and providing a positive, welcoming and comfortable environment. It was a total of three separate visits to the shop that we made. The first visit was to get our molds done. The second was for the fitting before the gems were added and the third was the final fitting and to take delivery. Between all three visits, we were met with nothing but upmost professionalism, courtesy and personal care. Other things I noticed was how spotlessly clean the shop is maintained, the care with which they handled everything and how knowledgeable Tito is about jewelry, metals and how to care for different kinds. I was so pleased with the entire experience that I decided to entrust Tito and Baltimore Gold Fronts with servicing my estate piece rings and three of my watches - two Rolexes and a Longines. Expect only the best quality of care and service from this place.”
“Came in for a custom pendant necklace and it exceeded my expectations. I love my new necklace and would recommend anyone looking for custom pendants try out luxe jewelers. Customer service excellent!!”