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November 2023 by Jose CDSLLC
Great customer service from Heather. she went above and beyond to help me.
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July 2023 by Brianna Schoales
As a server in Ocean City, it is extremely frustrating getting out of work late in the evenings and trying to put my cash in an ATM machine that is always broken. The deposit section has been on and off for the past month and it is a huge inconvenience having to drive all the way to Berlin just to get my cash somewhere safe. Than half the time that one is down too. Please get a new machine thank you:)
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January 2023 by Elaine Toney
Staff could have been more nicer
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August 2022 by Neelam Mishra
The ATM machines here SUCKS! I tried to deposit my bills and it keeps returning my money no matter how many times I TRY!!! One time, I deposited some amount and it said "could not deposit due to some errors" and didn't even returned my money but gave a receipt instead asking to collect it from the bank next day!!! The POOREST banking service I have ever seen in the ENTIRE WORLD!!
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May 2022 by capshockey1989
Awful, I needed a officer of the bank to write me a letter detailing my account balance and average. They told me they couldn’t do it and refused. I called customer service and they informed the branches are supposed to do this for customers. I called the Berlin branch and they refused as well. As soon as I called the Salisbury branch they told me they could do it no problem.
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February 2022 by Coran B.
I understand 2 banks are merging but they have the worst customer service in a bank I've ever seen. While cashing a third party check, only customer, none of the 5 employees seemed to really want to help me. After seeming confused 2 employees pasted my check between them.
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December 2021 by William Drews
Voice messaging sucks. When prompted to enter acct.#, it cuts you off and cycles back to re enter your SS# last four digits. Finally got an agent, and it was faint. When I asked her if she could turn her volume up some, she said to callback, and hung up. This after a 20 minute wait to speak to them. Will NEVER use them again!
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October 2021 by Dottie Ward
Bank is closed permanently
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October 2021 by michael kane
No way to call branch? Recorded message saying they are helping other customers. Cannot hold or leave a message.
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August 2021 by Dorothy Ward
Bank is closed permanently
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August 2021 by Jim R.
Basic checking account is the best deal around. They also support Zelle transfers to my family's other banks..
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October 2018 by Brandon Caprarola
Always helpful
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December 2017 by Tony Devereaux
Great Service at the drive thru Ladies are top shelf very helpful
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July 2016 by Anthony Yakacki
Bring back the old staff. New people are clueless.
