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“Quick in and out just dropping off returns. Both employees were already helping customers when I walked in, but I was still greeted and told they would be with me shortly. Even as Abby was helping a gentleman, she apologized for the wait, not that she needed to. I was the only other person in line and had only been there a minute or two. I appreciated her attention and awareness of other customers, though. The other employee was helping a lady who seemed a little confused about her sending options, and Abby was able to give her input to help while still working with her own customer. When it was my turn at the register, she again apologized for the wait and thanked me for my patience. Which, again, it was not a long wait at all. My drop off was a very quick and smooth interaction. Abby was polite and respectful, and it is employees like her that keep me always going back to this UPS location whenever it is an option.”
“UPS Associate Adrian, was very polite, respectful, knowledgeable. She provided a variety of options for the service I needed. The service see provided was off the chart, well beyond the rating of 10”
“Had a wonderful experience with this UPS store. The notary helped me print some documents, notarized and packaged everything I needed for my application. He went above and beyond by helping me scan my documents for a clearer resolution and printed it free of charge. It was very kind and made a huge difference on a stressful day trying to mail in applications. My package also arrived the next day as promised. Highly professional service and excellent customer care.”
“One of the best UPS stores I’ve been to in a long time. The service and help was fast, friendly and efficient. I think if you bring a good attitude the store should return it back.”
8:30AM - 6:30PM
8775 Centre Park Dr Ste M, Columbia
Mailbox Centers
“Great place for my Amazon returns, always friendly service, no lines, and open till the minute they say they close online. Appreciate the lady staying till close and seeing me with great service, she might be the owner, she is very nice.”
“Helpful, engaged employees, good rapport between junior staff and mgmt, efficient handling of tasks. Everyone was polite, handled a difficult customer with patience. Helped me with my multi step printing task.
Experience was pleasant and not stressful. Bought excellent set of scissors.”
8:30AM - 7PM
1123 MD-3, Gambrills
Mailbox Centers
“Nice location, friendly and accommodating staff. Easy Amazon returns, a few self service printers and a service computer, along with your standard UPS Store amenities.”
“I stopped by this location today and the young man on duty was alone but was doing an outstanding job even with a small line of customers. He treated every customer the same despite the fact that it was starting to get busy.”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“Current: I've received nothing but excellent service from the gentlemen (and, recently, Laila) who work at the Odenton UPS Store. In fact, I bypass another location and drive well out of my way to get there. As a long-time customer, it is a pleasure to know that my UPS-related needs are addressed well and consistently here.
Previous: I patronize the Odenton UPS location, as the customer service is consistently excellent. Today, I had an Amazon return that was in an awkward, heavy-ish box, and Sariyu not only volunteered to pull it out of the backseat but carried it in herself with no problem! I appreciate going to a business where I can be certain that my requests will be handled in a helpful, efficient, and friendly manner. Will return again and recommend to anyone.”