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“I had a great experience going through the process with Scott, he was very helpful at the time to explain everything no matter what time it was or where he were, he was always answer emails, phone call, text messag, etc.
Thanks Scott, you are the best!
God Bless You.”
“Outstanding team to handle your mortgage and or refinancing needs. I’ve used them twice before and they have my business going forward. I will most definitely refer them to anyone who is in need of their services. Thank you again Michelle for a job well done!”
“Neil's expertise and knowledge shine through at all stages of the loan process. His ability to build a team, teach, and use technology to their advantage inspires me to replicate it in my industry/career. The Main Street Home Team is responsive, attentive, and I would HIGHLY RECOMMEND the next time you need to get approved or just want to learn about the industry. Thank YOU!.”
“If your in need of home purchase services, please contact Kristy Grimes…here’s WHY:
Kristy is Phenomena!! She is so caring, knowledgeable, and informative about every step of home purchasing and Refinancing!! She knows her industry!!! I had so many reservations as I waited for the perfect time and drop of the interest rates. Everytime I reached out to her she responded expeditiously. Not once did I feel like I was troubling her. While I share my experiences and confidence in her...she will stay on "Speed Dial". Kristy, Thank You ☺️ for All that You've done to assist and establish OUR Family Home!!! Looking forward to OUR next Purchase Venture Amen”
“John Russel and his team were AWESOME during the process of my parents purchasing a home for their first time. My dad had a very low credit score and he helped us and guided us through the steps of building that credit up to be able to get approval. I can’t thank you all enough, specially Tiffany❤️. 100% recommend and you will be extremely happy with them !”
“Chase was absolutely fantastic. He was very knowledgeable, committed, and made me feel valued as a customer. His communication was spectacular and he went above and beyond to work with me through any challenges. He had great ideas and support and made sure I was taken care of. For Chase alone, I will recommend to everyone I know to give this bank a try.”
“Paul Terruso & Kendra Shultes were very professional & proficient. From the beginning of the process they enabled a smooth & seamless refinance. I was able to pay off debt, pull out cash, and acquire a good interest rate. The entire process surprisingly only took about a month. I would definitely recommend Financial Freedom Mortgage to others.”
“Tony was awesome during me and my husband's home buying process. We ran into a few hiccups at the end but Tony assisted us in making sure that everything went smooth and seamlessly and assuring that we got the keys to our beautiful new home. He was down to earth, friendly but also professional. I would definitely recommend Tony to anyone searching for a lender. He's our guy! We will definitely use him in the future when looking to buy our forever home. Thanks again Tony!!”
“Excellent communication and timeliness. My home search spanned multiple years and Mike was there every step of the way answering any and all questions. The process was very smooth and there were no surprises. Thank you again Mike!”
“I've always had a good experience with NFCU customer service at this location. It's nice to be able to make an appointment in the app for specific services.”
“Great service and professionalism.
The staff were great and helpful.
Money was approved the same day.
Great Lending Company! Highly recommend!”
“We could not have done it without Mike Taylor and DayleAnn Koch. They worked so hard to make everything work for us and we are so grateful to them❤️ Thank you!!!!!”
“Never left this during closing which I should have. Team of LEGENDS right here. I was in a multiple offer situation where the sellers agent urged them to my offer because I was working with this team. They closed my loan in 24 days during record breaking traffic in May of 2021. This is obviously best case scenario with alot of timely responses from myself but I couldn't have asked for it to go better. I have used them 3 times and all have been as flawless as a mortgage can go.”
“I had to assist my young adult child with finalizing paperwork on a approved auto loan. We went on a Saturday late morning. The branch was welcoming the lady who checked us in was friendly. It wasn’t a long wait before being called back. The representative who handled the paperwork was very friendly, thorough in explaining everything and answered all questions. What she couldn’t answer her associate came in and helped. Everyone we interacted with (4-5 different people) was professional and helpful.The process was painless. I would definitely return to this branch again.”
“I was really pleased with the attention and care I received by Daequan Byron from Newrez! As a first time homebuyer, Daequan made this experience so simple and quite exciting. Although I did not continue with the company due to unforeseen circumstances, I definitely recommend this company.”
“So after going overseas and back and overseas and back and not accessing this account for a while, I got a notice that the account was going to be closed and maybe something about funds going to the state. Given that it has been difficult to try to log on because I lost my debit card I just went inside. And today they helped me out, it was really efficient and secure. In and out fast plus i was able to get a new debit card right away. With all that, thanks for the very superb service!”
“Small and convenient for those who live, work on post. I live nearby and always use the drive up ATM which helps me avoid having to go inside. When I do go in the reps are always very nice and helpful. Keep in mind the hours are limited but there is another NFCU nearby in Odenton (same shopping area as WEIS, Chesapeake Dental, Transformations gym).”
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“It took less than 10 minutes from parking to walking in , making a replacement card , and walking back to my car. Truly amazing professional team that work at this NFCU. God bless.”