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“Edgar was very helpful in guiding me through the options and helping me pick the right mattress. He was knowledgeable, patient, thoughtful, and made the whole process easy. I will definitely recommend to friends.”
“Dear Mahnoush,
I want to thank you for all your help yesterday in taking so much time explaining the process of picking the best mattress for me in my budget.
You made me feel very comfortable.”
“Our associate was great at helping us find the best mattress for our needs. This is our second or third time coming here for mattresses and we’ll keep coming back.”
“Charles was super nice and accommodating. We came in one day to do the bed test and promised to come back the next day. Due to schedule we couldn’t come in. We stopped in the day after and he remembered right where we left off. Great conversation throughout the whole process. If I needed to buy a bed every year, I’d come back to this Mattress firm looking for Charles! Happy customer!”
10AM - 9PM
11520 Rockville Pike A, Rockville
Mattress Stores
“Amazing experience with Naturepedic from start to finish! We spent hours at the showroom trying out the different mattresses and layer options. Kilani was attentive, patient, and knowledgeable. There were multiple customers in the store and she did a fantastic job attending to all of us, giving us the time to test things out without any pressure, and checking back often without being intrusive. Our mattress arrived 7 days after we ordered. I had the best, more restful sleep the first night (last night)! No off-gassing and very high quality. This is a huge investment I’m so glad we made.”
“What a great experience! They will work with you as if they are helping you design your home. They sent several options based on what I was looking for and provided great prices. Delivery men were also very professional and installed everything perfectly. Do not hesitate checking out bobbys furniture. Best furniture store experience Ive head!!!”
10AM - 9PM
101 N Frederick Ave, Gaithersburg
Mattress Stores
“Absolutely amazing experience at Mattress Firm! Chance went above and beyond from the minute I walked in. He was patient, knowledgeable, and genuinely wanted to help me find the perfect mattress — not just make a sale. He kept bringing out different mattresses for me to try until we found exactly the right fit, and he got me an incredible deal on a brand new mattress too.
The whole process was completely stress-free, no pressure, no games, just great customer service. He even helped arrange delivery straight to my home, which made everything so easy. I honestly don’t think I was even in the store for 45 minutes before everything was handled.
If you need a new mattress, go see Chance at Mattress Firm. He made the entire experience quick, easy, and actually enjoyable. Highly recommend!”
“My partner and I had been on quite the mattress journey. We first bought one online that ended up being way too soft and hurting our backs, and then a family member kindly gave us their guest room mattress, but that wasn’t quite right either. We were definitely having a Goldilocks moment trying to find something that felt just right.
Tamsir at Mattress Firm White Oak was such a huge help. He was patient, knowledgeable, and genuinely kind throughout the process. We tried several mattresses, asked a lot of questions, and never felt rushed or pressured. Buying a mattress can feel overwhelming, but he made it easy. We’re hopeful we’ve finally found the right one. Thank you, Tasmir!”
“Love the employees at this location!! Meshack goes above and beyond to answer any questions and makes sure you get the perfect product for your needs. He is very helpful and patient. I highly recommend giving him a visit at Research Row if you’re in need of a new mattress!! Thank you Meshack for your hospitality!!!!”
“Great experience with Nancy, who was very knowledgeable on all store mattresses availabl, as well as those designs that would suit our sleeping styles and desired price point.”
“Ed is super knowledgeable and very patient. Helped me decide on a new sealed posturpedic hybrid mattress and I can’t wait for it to be delivered. Which delivery is insanely fast, orders on a Sunday and is supposed to deliver on Tuesday”
“Really exceptional product and customer service. We drove out an hour from DC and it was worth it. Erick explained everything about the mattress components and manufacturing (in Ohio!), and helped us pick the perfect ones. You could tell Naturepedic and their reps really care about their customers.”
“We recently moved into a new home in Kensington (our 8th home across 4 states). Despite being experienced home buyers, outfitting a new home with furniture is still tough & stressful...especially in a new area. After visiting many furniture stores in the area, we decided to visit Hamilton's. We were looking for seating for our A/V room. Brad was our salesperson...super helpful, patient and no annoying salesmanship. After noticing some "fit and finish" issues with the couch soon after delivery, Hamiltons management (Alex, Ashley) couldn't have been more helpful. They are a local, family-owned company and their candor and demeanor were very supportive. They quickly worked on a solution and gave me a couple options. Since this was a stock item, they opened another sectional, confirmed it was up to "factory specifications" and delivered it the following day! I couldn't have asked for more. Important to note the delivery folks were all very professional and efficient. I will definitely be doing more business with them. Highly recommend! In today's world, it's hard to find great, old school companies/service.”
“Designer Jessica and Sales Manager Ed at Rockville store are made buying my living room furniture a positive experience. Jessica’s design recommendations were excellent, and Ed was professional, helpful and attentive throughout the process. Highly recommend!
Steve Kornblatt”
“I purchased a dining set on installment, which the store processed without any complicated paperwork. That part was convenient. The showroom experience was decent, though a bit crowded on the weekend. Staff explained payment plans clearly and didn’t pressure me into upgrading. Delivery took five days and everything arrived in good condition. One chair had a slight wobble, but they fixed it during installation. I appreciate that they handled after-sales service properly even though I chose a budget-friendly option instead of premium items.”
“I am a fan of Sleep Number. I had my last one for 20 years. It had a pillow top and gave me some of the best sleep. This recent purchase (P5) is my second. Since I wanted to test drive my mattress, I decided to visit The Sleep Number Store at Montgomery Mall in Bethesda, Md. The sales staff were pleasant, patient and easy to work with. I had already done my research online and had decided on the P5. It’s reeeeeeally comfortable. I love it. It doesn’t have the pillow top like my old one but I am still getting a good nights sleep. For me it is very much worth the investment.”
“so happy my furniture have arrived and was better quality in person iam excited!!! and my daughter room looks amazing great customer service, great prices and great quality. I am a return customer this how much I adore BOBY'$ Furniture Iam building a collection they say stick to what u no Hello!!! Okurrrr Thanks again to Yasif for being so patient with me and helping me pick out great furniture for me and my daughter can't wait to have some company!!!!over to show off .....lol”
“I really like the experience, the man that assisted me and my family was really sweet and make us laugh, and when we came to take our beds he helps us knowing that he is old but he help us and give us a lot of good reviews about the place and beds! Thanks!”
10AM - 9PM
12011 Rockville Pike, Rockville
Mattress Stores
“Sales associate was helpful, pleasant, and knowledgeable. She made extra effort to search the inventory to find what I was looking for because it was not on the floor. Pick-up and loading were also fast, smooth and convenient.”
“I came in and from the start Anderson was very nice! He greeted me and my parents and gave us great options! Honestly one of the best if not the best employee in the store!”
“Had an amazing experience with Furniture and Rug Depot. Bashir Sahib gave me a deal you just can’t find anywhere else in the U.S. they prioritize people and customer satisfaction is their top priority.The service was smooth, professional, and hassle-free. Everything was handled with care, and I couldn’t be happier with the whole experience. If you’re looking for great prices, quality and top notch service, I highly recommend checking them out!”
“Great IKEA location. This is perfect for students. They have everything you need to get started! They have the lower end of items and their higher level items with more creative designs. Those come at a cost, though. My cousin was surprised at how much some of the tables were because he thought ikea was cheap. However, he was looking at one of the new, high-end options. We got what we needed (a rug, entry mat, and a few kitchen items). Everyone at the store was helpful.”
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“I just purchased a mattress from William and had a great experience. He was super informative and was able to answer all our questions, even encouraging them. He let us take our time talking and testing beds, trying to choose between two.
I can't speak about the mattress yet as I've not received it but I will try to update once I've had it for a minute.
***Update
It turned out that we didn't need the brackets we paid $24 for, to attach the the headboard. The delivery people took them away along with our old mattress and we were assured we'd get a credit to our credit card. Over a month later we still haven't gotten the credit although they confirmed receiving them and said numerous times they'd credit us. How is it that my payment was processed immediately but it's this ridiculous ordeal to get the credit? Also the matress feels way firmer than the one in the store. I'm hoping it gets better, but have no confidence in the exchange process that they tout as a benefit of buying from them vs other stores who have you deal with the manufacturer directly.”