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May 2023 by K. Green
The staff is friendly and service fast!
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February 2021 by Holland T.
Nice staff!
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November 2020 by ZLos
If you don't have an account here they won't help you.
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June 2020 by Robert Turnbaugh
We needed a notary public on short notice and the person who assisted us this morning in Owings Mills (unfortunately I don't remember her name) was very helpful, thorough, and pleasant even though we had many documents that needed notarization through the drive through window. We would like to commend her on her excellent customer service. Thank you!
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October 2019 by Julius Park
Stopped by trying to get $20 in change. Was told they could not give change because I was not a client of BB&t.
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July 2019 by Igor Getsin
I am at this location about once a month and every time, there is either 1 or 2 people in line and only 1 working teller, the rest of the staff is either sitting around or walking around saying "hi, welcome to BB&T". The line usually doubles in size until one of the walking (pretend busy) tellers finally gets around to work with customers. Absolutely horrible location.
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March 2019 by Stephanie Zahn
Myself and another car was in the drive through forever when we were the only cars there. .. maybe have someone working the window at all times and someone working the desk. Will not go
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March 2019 by Meman Marvelous
Hey that's pretty good.
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December 2018 by Lana Cristofaro
Customer service needs improving,some of the tellers are are not good front line employees.
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October 2017 by Tony DiChiara
I was the only car in the drive through, there was one person in the lobby, and I see the employees walking past the window as if I was not there. So I decide to walk in. Still no help. Took over 10 minutes to deposit 1 check.
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February 2015 by Corissa Fanning
Great service and a wonderful staff.
