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December 2023 by Slt T.
Location and store are great. Im just warning everyone not to purchase the chicken potpie, sooo salty my blood pressure is high because of it and there is no seasoning its very bland.
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November 2023 by Sue Myrowitz
Costco is the best. They sell kosher food, clothing, coats, kids toys, kitchen ware, paper goods, and gas for the cars. Why go anywhere ekse!! They have everything at great prices
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November 2023 by Pedro Cerame
Costco is an excellent shopping destination that consistently exceeds expectations. Their wide variety of high-quality products, ranging from groceries to electronics, ensures that you can find almost anything you need. The prices are very competitive, offering great value for money. One of the standout features is their customer service; the staff are always helpful and friendly. Additionally, the in-store samples and food court are delightful bonuses. Shopping at Costco is not just practical, it's an enjoyable experience.
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November 2023 by Accski01
A great shopping experience! A great selection and great prices. Most offers are offered in bulk but not all, and many of the bulk offers are manageable for a family or secondary freezer. The rotisserie chicken is a must as are the hot dog and Pepsi special, and the whole pizza!!! Parking at Owings Mills, Md is unpressured but Frederick Md is crazy, just crazy as is the entire store. Cashiers at Frederick are NOT friendly overall, but Owings Mills are efficient and fast. The slender pizza lady at Owings Mills is amazing!!! Super fast!!! The gasoline is always attractively priced and makes me stop in the store to browse. I wish the gas attendants would wave the next in line forward... That would lessen the wait time. I always spend much more than budgeted but the Executive Membership is as MUST with the benefits you get. Overall, A great store and shopping experience!!!
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November 2023 by Paul Nappo
We love Costco, but more than anything my wife and I stop here at least 2x a month to have our lunch, we come for the jumbo hot dog and a 20 oz. drink, its the best deal you will find anywhere for $1.50 ¢ we order 1 HD and 1 Drink each all for $3.18 ¢ if you didn't know about it and this is your 1st time don't miss out you'll love it, hope to see you their.
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September 2023 by Jo-Jo Miller
I have been a member here for years, and I have never had an issue. During my last two visits I must say that the customer service has been horrible. The first time the cashiers were very rude and did nothing but complain about being at work the entire time. This time I had to present my costco card 3 times, in order to check out. I showed my card to get in, then I had to show my card to an employee to get into the self checkout line. Then I had to scan my card at self checkout to begin scanning my one item. This was extremely irritating. I will not be renewing my membership. I'm not paying $100 + a year to be harassed and mistreated!
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September 2023 by JAR123
I love entry at the door because I don’t have a membership card. How does that make sense? How can I decide if I want to be a member if I don’t even know what’s inside of the store? I live in the area and wanted to possibly become a member but now I definitely change my mind
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August 2023 by N Sharmin
They have added new food to the menu finally. I wish they add a area where mom’s get to take their baby’s and change and breathe a while. If that can an option
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August 2023 by Diera Mamatkulova
This Costco has been mine and my family’s go to store, unfortunately that changed fast. I had a terrible terrible experience here. I completely understand they have policies but it should be enforced at the door. I walked into this store and all they do is look if you have a card at the door. I went in there with my boyfriend and shopped for 45 minutes before we came to the checkout line. There we were immediately pulled off to the side by this rude condescending “Supervisor” of the store. He asks to see my membership card which I pull it out and he instantly grabbed it out of my hands and put an “X” with a sharpie. Then he asked if the man on the card (my dad) was with me I told him no and that’s when this “Supervisor” told me I could leave because I am not gonna be checking out any items. I asked what was the issue I have the same last name and I live in the same household and if we’re paying for the highest membership and also paying for groceries honestly what the hell does it matter. I asked to speak with his supervisor and this little man laughs in my face pulls out his work ID and says “im the supervisor baby you wanna talk to me” This made me extremely upset I’m here to grocery shop after a long day of work and I’m being berated at a Costco. The people behind us just being able to go and check out yet this small man is bothering me and calling me baby. I got ahold of his manager who let me check out but regardless this was an unexpected unpleasant and unprofessional situation. I don’t know if they don’t realize that their customers is the reason they have business? We’re paying $120 for an executive membership and over $200+ on groceries every trip just to be berated called names and treated with utter disrespect. This one “supervisor” alone is enough to ruin their whole store.
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August 2023 by Shawnte W.
My primary location and it's been a pleasant experience thus far. Never and issue with parking as I try to avoid going on the weekends with the higher store traffic. This location always looks plentiful in stock and I like the fresh selection of veggies and seafood. I normally do self checkout and very rarely run into any issues with purchasing my items. I enjoy grabbing a slice of pizza on the way out and you can't beat the cost!
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July 2023 by Sherita Franklin
Love to shop at Costco. We save alot of money and selection is wonderful. You can't go into Costco and come out with nothing. There is something for everyone at Costco!
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July 2023 by William Barron
Honestly we've been a bit disappointed with Costco lately. The savings just aren't as good as they used to be in fact I'd say a majority of the items are either the same price or in some cases more than a regular non membership store. Plus the selection hasn't been great and good items cycle out quickly never to be seen again.
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June 2023 by Steve Sarvo
Overall, this Costco store is nice to shop at. Whenever, I've asked for help, a team member assisted. Plus the store is generally clean which is important to me when buying food. The only complaint I have is that it appears to be Costco's policy to check our membership cards again while standing in line to check out. Our cards are already checked when we enter the store. It's much more convenient for customers to have their photo on back of membership card verified when entering the store. It's inconvenient to the customer having to get their membership card out 3 (at entrance, in line at checkout, and again during checkout) times during the visit when it can be limited to 2 times if the membership card is properly checked at Entrance customers wouldn't have to be inconvenienced, especially when a customer has both their hands full as I did at checkout line. Please start checking photo at Entrances to cater to customers.
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June 2023 by Lee Anna
This Costco is awful. Many employees are aggressive with you, the only ones who are friendly are those distributing samples but they don’t work for Costco and are contracted. Costco employees profile customers to verify memberships, you don’t need to verify my membership while waiting in line, I seriously almost went and canceled my executive membership after this interaction with a very rude employee. It’s always too busy no matter when or what day you come. I literally sit in the parking lot every time after leaving to calm down and not cry out of frustration on the way home. I used to love coming to Costco all the time but now I dread it and only come once a month. I’ve tried to contact Customer service online previously about issues with this store but received a message that they no longer accept comments through their website. Please build another store around Baltimore with a better employee management team. It does not feel worth it to shop here anymore.
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June 2023 by Rima Biswas
This is the worst Costco we have ever been to. And we are Costco customer for more than 15 years. From CA to PA, stayed in many states and shopped in many outlets. The people who work at Owing Mill Costco are rude, sometimes racist ( yes, to brown colored people), inefficient. They do not follow Costco's return policy. Just refuse to take return and harass us to try to go to a different one to return items. Poor management and terrible people.If you can go to a different Costco, then definitely avoid this one.