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February 2024 by Rosemarie Crossfield
Good evening,It is with great pleasure to write this review about Kaprease pharmacy assistant @ the Owings Mills Location 10201 Reisterstown Rd, Store #10892. My prescription was transferred from Safeway Pharmacy 2 days ago. The first time I called to check on the status and cost Kaprease was very pleasant and empathetic which showed that she had the ability to not only see things from someone else's perspective: Kaprease was willing to take the extra step to assist me in finding the best cost for my 90 days prescription. It is my pleasure to nominate this young lady to be recognized for her amicable considerate and generous behavior for CVS customers. Kudos Kaprease!
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January 2024 by Melinda McMillan
The pharmacy is amazing. they're professional, knowledgeable, empathetic and go the extra mile for their customers. They are everything a pharmacy should be, and everything my previous pharmacy (Walgreens) was not. Kudos to CVS for knowing how to be professional, empathetic employees who make their customers feel welcomed and not a burden or inconvenience. I couldn't ask for anything more when it comes to their pharmacy and the pharmacy techs/pharmacist.
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September 2023 by Tali G.
I had a script called in three hours prior to me arriving to pick it up. Not only was it "not ready" they had not even checked the calls to put it through. I then waited over an hour for it to be filled. Grotesque establishment and poorly run. 0 stars.
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August 2023 by SWATS 214
Uuu7uumm7
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July 2023 by lynn t.
The good: ample parkingThe bad: my last 3 prescriptions have taken an act of a 2008-2023 Congress to get filled. Pharmacy line is often super-long and slow-moving, plus there are usually few cashiers working. I went 3 weeks ago and the drive through was closed for lunch, same as the interior pharmacy.This new location had such promise. Sadly it is now a promise not fulfilled.
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April 2023 by Kimberly M.
I can't get anyone on the phone!!! I've been calling the pharmacy for 2 days about my prescription. Once I waited for 30 minutes. Don't tell to get the app... that's not much better. I tried to post this but I had to give it 1 star to get it to post.
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April 2023 by Caroline McMaster
There is always a ridiculous line at the pharmacy. I spent appx. 15 minutes in line with one pharmacy register open and had to express my frustration. My prescription was not even ready, and I had to peruse the aisles for another 20 mins. Maybe they're doing it on purpose to get us to buy more, but honestly they need a good 5 more employees. My scripts are also rarely filled on time. I come here because it's the closest pharmacy to my apartment, but I am really considering going further for better service.
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July 2021 by Ta M.
My first visit here. It was pretty neat and clean. Well stocked and the clerk was personable and helpful. I came in to use my EXTRABUCKS on some batteries, they didn't have the type I was looking for but GREAT GOOGA MOOGA, why are batteries so expensive now??? Sheeesh, but I digress, it's a convenient local neighborhood CVS, pop in! They also got 5 stars because I happened across my elusive AquaHydrate water that I've been looking for for months. If they stock it here I'll definitely be in here often.
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July 2021 by Susan L.
We went there three days ago and everything was exactly as it was three years ago, so it was another positive experience. A particularly nice aspect of this store is the large size, as the selection is really good.
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July 2021 by Lashanda L.
You would think drive thru testing would be a quick and easy experience. It is not. My son's appointment was scheduled for 1:40. We arrived at 1:25. I reached the window at 1:55. It is now 2:04 and no test has been administered. Meanwhile, a line has formed behind me and some people just want to pick up a prescription. This is ridiculous! Surely, in year two of a pandemic CVS has perfected this process!?
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March 2020 by Adam G.
My script was called to my phone half a hour to go. Still waiting and there isn't hardly anyone even in here.
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October 2019 by Reconcile
Didn't have what I needed.
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February 2019 by Tammie Bowman
Very helpful \\u0026 courteous service
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October 2018 by Dave A.
Great customer service from the pharmacists and techs. Seem to really care about the customers...Only bad thing I can say is the parking lot is very small.
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October 2017 by Katie D.
Great customer service after I received poor service at another pharmacy. The pharmacist was funny, engaging and fast and the cashiers were well trained and helpful. Thank you!