CVS Pharmacy® in Owings Mills is dedicated to making pharmacy, health, and wellness needs more manageable for customers. The store offers a wide range of products, including prescriptions, vaccinations, personal care items, and healthier snacks. Most locations are open seven days a week, providing convenience for those requiring services like prescription refills and same-day delivery. Customers appreciate the staff's kindness and helpfulness, particularly praising a male pharmacist for his positive energy and support during challenging times. The pharmacy is known for its excellent customer service, even during busy periods, and many customers prefer waiting in line for the attentive care they receive. However, there are concerns about the need for more employees, as current staff members are often overworked, balancing multiple tasks. Despite this, CVS continues to ensure that customers feel valued, offering personalized deals through the ExtraCare® program and striving to meet their needs efficiently. With friendly service and a commitment to health and wellness, CVS Pharmacy® remains a preferred choice for many in the community.
The level of incompetence is alarming, particularly for a pharmacy. They are unable to process major insurance cards and don’t seem to know which insurance plans they accept
December 2025
Poor customer service. Poorly staffed. Their overworked employees often show signs of stress, which manifest in the form of their tone to the customers.
November 2025
Suppose to open at 8- not opening and ignoring people knocking at the door but opened the door for an employee
