-
October 2023 by vanessa lewis
I had a positive experience. customer service was awesome. They called me back right away and explained everything that I needed to know an answer all my questions.
-
September 2023 by Gladys S.
Formerly a Bed Bath & Beyond location, the exterior of which hasn’t been amended to serve a storage facility. The entry is a veritable obstacle course: untold number of decorative sidewalk gaps cause one’s dolly to violently jolt every foot or so, causing contents to spill; moreover, it’s on an extreme slant; and there’s a decorative fence obstructing entry. At a minimum, please fill/level these gaps and remove the silly fence. I will adjust review if/when remedied. Thanks.
-
September 2023 by Lawn Pros
I had the best experience at Extra Space in Pikesville. The staff is so personable and extremely nice. The facility is always clean and organized. Tina you’re the best!!
-
July 2023 by Ashley V.
I had an awesome experience at this facility. Adrienne was very responsive and polite. She was also knowledgeable and helpful with answering all of my questions. I would recommend this facility to friends and family. The property was easy easy to locate and clean. I had no problems navigating to find my unit. Reserving my unit was easy, and the follow-up was great. Upon my arrival, I was greeted by Adrienne by name and given a tour. The process of signing up was quick and easy.
-
July 2023 by Shermia Newman
Recently visited just to check the spacing of available units, as well as pricing but left with a new set of keys thanks to Charday. She really has the “gift of gab” because I definitely didn’t expect to make a decision that day, but I couldn’t pass up a great deal with great customer service. Don’t see much of that nowadays…
-
June 2023 by Hillari Boches
One of the main reasons I rented a storage space from the new Owings Mills location was all because of your manager there Aaron Nicholas! He was super friendly, attentive, and I felt so comfortable being there. The price of my unit was outstanding! It was just a perfect unit for what I needed. Aaron made is a simple process of getting the unit.. in no time I was able to see the unit and get the transaction done.You have a real winner with Aaron! He has an incredible personality. Hope you get more renters!
-
June 2023 by Keybearer26
Amazing!! Aaron was great, helped me find my unit, helped me when I couldn't figure out my lock and was quite the gentleman. Give this man a raise!!
-
June 2023 by T MW
I just wondered in one day to check prices and…that week I changed locations. The space is clean, neat but best of all was Aaron (Mgr). I like people who still believes in customer service and he was one of a kind. Helped with pricing, where my storage container would be and other options. 5 stars really.
-
June 2023 by Christian Hendricks
Had a great experience with the employee on duty today. Was confused with some of the digital communication I received. He helped me easily understand and fix my issue. He was AMAZING & probably the main reason I’ll stay with Extra Space moving forward.
-
June 2023 by Avril
I had a wonderful experience and would highly recommend Extra space storage to others. Aaron is very helpful and courteous. He provided great customer service
-
June 2023 by Tai Trusty
Great customer service at move in.Aaron was awesome! Extremely helpful.
-
June 2023 by RedCup Vegas
Absolutely helped with my last minute move!!! Everywhere else was either unavailable or fully booked. Thanks Extra Space.
-
May 2023 by Kashawn Lucas
Everything was clean and process was made easy I would definitely recommend this location also the customer service was superb
-
May 2023 by Trina Washington
My with experience Aaron at Extra Space was very informative I really appreciated his communication and customer service I will refer my friend to his store
-
May 2023 by Amanda Peterson
Extremely pleased with the excellent customer service so far... Aaron went above and beyond to help me simplify my relocation/storage process. Transparent, efficient, and simple... So glad I chose this location!
