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June 2025 by Zach Dronet
Just dropped off some fine china. The guy who received it literally dumped the entire case into a huge cardboard bin, breaking everything. Insanity. What a waste all the years we had it. GHETTO. The homeboys in the back have absolutely zero pride or honor in their work. By far the most ghetto location I’ve ever been to. Do better
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May 2025 by END TIMES
A Den of THIEVES!!! They rip you off by adding extra items to your purchase. My niece who lives down the street from this location says they are FAMOUS for tagging on extra items you did not purchase. They are SCAMMERS. I got the run around when asking to pull the video. But I don't care how long it takes I'm going to go back and have them pull the video. I don't live in Owings Mills I live in the city and I've wasted my gas going back to get them to resolve this to be told I have to come back when the STORE Manager was there not just the manager. I'm going to keep my receipt and they will give me back my money. They are also OVER PRICED for things they get for FREE.
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May 2025 by LPalii
I found some great stuff here. The only thing that is amazing to me at any Goodwill is why the prices for clothes like Zara are so high, Zara is really an upgraded Shein but not by much. This just makes me smile every time.
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April 2025 by Vincent Romano
I drove an hour and a half to get to this location just to walk out empty handed. The selection of goods on the shelves are very sparse, show cases without anything but shoes. The prices were not the best. I saw some items from Michaels that this store was trying to get half of the retail price for, which Michaels would have done in their stores. Also, I saw an item from HomeGoods that was originally $14.99 and marked down to $11. The goodwill was asking $10 for it. The folks pricing this stuff clearly don't know the difference between retail and secondhand. Also, parking spaces at this establishment are atrocious.
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February 2025 by A
Super nice people work here, but the prices are outrageous! Outrageous ! 10 dollar t shirts 18 dollar old hoodies, shoes are 20 bucks. Way too much, that’s why it’s empty now!
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July 2024 by Abakar Djimet
Good place and stuff are so nice
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June 2024 by Evan
one of the worst goodwills in the area, very small store, rarely do they get anything significant. and honestly they have some of the rudest employees i’ve ever seen at any thrift store. if they don’t like working here, they shouldn’t
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May 2024 by charntae douglas
Price’s are ridiculously and unbelievably high. Started shopping here in 2019 and prices we decent, so I kept coming back. 4 years later I was in the neighborhood so I stopped in the store. The first few items I picked up I looked at the prices and put them back on the shelf. It got so bad that I would just pick up random stuff just for giggles to see what the price was and felt like this place is a rip off. Example : a small old used candle $2.99 . I picked up a small desk size heater ($8.00) I plugged it in, it didn’t work ( I wonder if the checked to see if it worked before putting it on the shelf). I got good prices on some jeans for $6.99 that was it.
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May 2024 by *Costello Carter
This use to be a pretty decent Goodwill, but now it is just a lot of overpriced nothing. The things that are worth buying are usually only available online and that takes all the fun out of thrift shopping, the hunting down a good bargain is the best part. A trip to this thrift store is a waste of time, however you could get lucky if they missed something that was supposed to go online.
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May 2024 by Amy Frentheway
Very unorganized. There are tags on the racks for the sizes, but it means nothing because the sizes are all mixed up. No one has time to go through racks and racks of pants and tops to find the right size. Go somewhere else.
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April 2024 by Toni Newman
Bad experience with this locations customer service (young lady named Kayla in particular and a Chanel) Kayla has something against me for some reason. I gave a greeting of good Morning to be ignored and hear her greet the woman after me. I frequent this location because it's in my area. I've had to deal with them overpricing a jacket and a pair of sneakers that didn't have the tag. I compared to other items and they marked it higher at $16 for me. Very Disappointing especially because I donate as well. Customer service needs improvement
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February 2024 by David Livingston
Good place to find basic stuff for great prices. Plus the money goes to a great cause.
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January 2024 by Mahesh Dixit
Worst donation center. We went there to donate a lot of clothes and useful equipments for a new born. It was freezing rain outside and we got zero cooperation and direction from the employee. Attitude of the employee was as if he was doing us a favor by allowing us to donate. Worst experience ever, never going to go back to Goodwill of Reisterstown.
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December 2023 by Howard Fair
30% senior citizens discount, clean but not very well stocked possibly due to the holidays
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October 2023 by Samuel Shirokobrod
It's really a hit or miss situation at this location. Sometimes you find something really good but most of the time it's just random junk.CD / DVD cases sometimes don't even have anything inside them so I always have to check the inside before I purchase it.
