The Hampton Inn Baltimore/Owings Mills is a nice hotel located in a pleasant area. Guests generally find the rooms to be good, with comfortable bedding, nice decor, and amenities like water bottles, coffee, and tea. The hotel offers a complimentary breakfast from 6 to 10, which is considered decent and meets guests' expectations. The staff is described as very nice, helpful, and accommodating, making the stay comfortable. However, some guests experienced issues such as housekeeping not cleaning their rooms during long stays, and one guest noted that the breakfast service was underwhelming. The hotel’s location provides access to nearby shopping and food options, making it convenient for visitors. While the overall experience is positive, there was a concern about a non-refundable cancellation policy, which some guests felt was unfair when plans changed unexpectedly. Despite minor setbacks, visitors appreciate the quiet environment and friendly service at this hotel.
The maintenance of the outside as well as the inside was stellar. Angel was extremely helpful while checking me in with my service dog.
April 2026
Nice hotel, it is going under some renovations. Only issue we had was our TV screen was blue, and they did not have extras to swap it out.
Also, Would be nice if they offered free Breakfast.
May 2024
It's been a tiny bit of time since I was there and I didn't retain much information but I remember the staff being very nice. The rooms were good and it was located in a nice area. I don't remember much else unfortunately. I did not have the breakfast there.
