-
September 2023 by N Brown
Jenny is my nail tech. Once you find someone and like how they work for you, stay with them. Jenny is flexible when making appointments and takes as much care regardless of my basic services. I do bring my own polish because the majority of clients get gel so the nail lacquers are usually not long lasting.
-
August 2023 by Margo Burr
Prices are reasonable and they do a great job, customer service is just terrible. As a person who lives in the community I would expect better service but they aren’t really personable, I was 3 minutes late to my appointment and tried to call and got no answer to let them know I was running behind and still coming, when I got there the guy said I was late and told me I had to wait as he took another other person, and basically told him then I’ll just go somewhere else, and he told me he didn’t care if I left. What a joke. How rude, I won’t be going back .
-
May 2023 by Henry Farkas
Because I'm fat, it's difficult for me to reach my feet and breathe at the same time. So I went to Metro Nails and Spa on Grand Central Blvd in Owings Mills because my cousin recommended it to me.The place was neat, clean, and nicely decorated. Of course, I'm a man so what do I know about interior decor. The people were friendly and efficient. My pedicurist was ready for me as soon as I walked in for my appointment. She was friendly and efficientI requested the most basic pedicure. This was done efficiently, and I was in one of those massage chairs so I turned it on and got a back massage while having my pedicure.There was street parking right outside, and there's a free parking structure a block away if the street parking spaces are full.The shop and the parking spaces are all disabled accessible. I recommend Metro Nails and Spa.
-
May 2023 by Jasmine Niles
Even though I get my nails done once every few months, I love the workers here especially Lily and Thomas(I think that’s his name). Lily gives the best massages and takes her time and gives the best compliments. You will leave happy and feeling brand new
-
February 2023 by Jasmynn Adetunji
I love this nail shop! I used to live in East Baltimore and had to find a new home for my nail services. It was quite the search as nail shops in this area are plentiful but this location landed my repeat business. My appointments are generally every 2 weeks and I get a pedicure and a gel fill for my nails. My services are always completed timely from start to finish. I appreciate how my nail tech is careful with shaping and filing my toe nails especially with the extra skin that grows underneath my big toe nails. My gel manicures are applied perfectly every time. No nicks or bruising along the cuticle from the drill or nail file shaping. My polish lasts the entire two weeks (or more) between appointments. Although they do take walk-ins, I would recommend scheduling an appointment when you can.Services: Manicure
-
December 2022 by deborah agunbiade
amazing service! they accept walk in. the prices are reasonable and the salon is very nice and welcoming ?
-
November 2022 by Darby Pack
I have been going to this place for months. I spend for a classic pedicure, gel polish and calus removal. I am offered a glass of wine each time. Today I asked for a beverage and was told no because I didn't get a signature pedicure priced at $45.Between me and my daughter the price will be over $100. It is a matter of principal, and that I have been coming for months and spend well over the minimum for a glass of wine to be included. It has always been included until today.And the worker wanted to argue that I had never received the beverage. However, I choose my salon based on being able to receive a beverage.I don't mind having to spend a minimum to receive but not a specific service that I don't want or need.Service: Pedicure
-
November 2022 by Ruben McClary
Lily and her husband Sonny always do a good job!Ruben and Clarice McClary
-
October 2022 by Michelle Owens-Goode
Been getting a monthly mani and pedi here for one year by appt. Was given 11:30 appt only to be told at my arrival that I couldn’t be seen until 2:30. Very unprofessional and no appreciation for customer time and financial contributions. Refuse to support any business that doesn’t care the customer. PERIOD!Services: Manicure
-
September 2022 by Jane Zeltser
Tina is amazing at her job and an all around lovely human being! I get acrylic fills on top of my natural nails every 3-4 weeks.
-
September 2022 by KP
I've been getting nails done here since I was a kid, and although they can be a little rough, I always leave satisfied. If you're patient with them, then you'll get great service
-
August 2022 by Jylla Artis
Amy was excellent. She was very detailed, very skillfu,l and nice
-
June 2022 by Vina
Truly a waste of space. They have a prime location, but It's always a hassle coming here.Only about two of the technicians are trained for dip powder, I've experienced both and they are rude af along with the others. I refused to give them a chance to do anything else.I've been passed around every time I come into this establishment. For all the chatting they do (WHICH IS A LOT), none of that is communicating the needs or wants of the customer. You could be handed off 3 times and have to explain what you want every single time. Then they'll "forget" and look at you like you miscommunicated. AND START RUNNING THEIR MOUTHS AGAIN.And lord, if you ask for a service that isn't more than $25 they will make you wait an eternity, because they don't want anyone who they DON'T BELIEVE will pay them a decent tip in cash. Watch the fireworks go off in their face when you pay them well anyway, it's disgusting.Im so through with this location. Appointment or not, don't come here for anything but basics. If they make you wait more than 15 minutes, just walk out. There's way too many nail salons in the area with way better customer service to deal with techs like this.Services: Dip powder
-
April 2022 by Heather K.
This is the worst service I have ever received in any nail spa I have ever been to. I waited nearly two hours to be seen, and although I was repeatedly told I was next, I was passed over several times. I was seated twice and picked out my color twice and both times the nail tech walked away to help someone else and never came back. I will NEVER go here again and if you value your time I recommend you find a different nail spa.
-
April 2022 by Gia Bundu
I WOULD HIGHLY RECOMMEND NEVER COMING HERE.I asked the people to soak off my nail the OLD gentlemen started ripping it off with the fake nail. If I wanted that done I would’ve did it myself at home!Now my nails are in pain and I have to then pay $10 for ripping my nails off!Service: Manicures
