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January 2024 by Dana Howard
5 star service from this business.
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June 2023 by Shanise Brown
Never on time an it’s no communication. The staff are unprofessional. I will never use them again.
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February 2023 by Rae Love
I went here with a compound prescription from my rheumatologist. The staff greeted me and gave me details about my prescription and why they needed to reach out to my physician. Ali explained how the time-table may work and that she would contact me the next day. Additionally, she provided her name and information for if I had any questions. The next day came and Ali called me. She had reached out to my practitioner, their team and another compound pharmacy to ensure I received what I needed. Ali outlined to me that the other pharmacy might provide what I needed quicker and she contacted them. She even offered to facilitate me getting my prescription recognizing the discomfort I was experiencing. If I could give 10 stars I would. It's a reminder there are so many reasons to be grateful. I felt respected, understood and the team here went ABOVE, BEYOND AND EVEN MORE.
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February 2023 by D Hardy
OMG DO NOT DO IT!!!! Do not transfer your prescriptions to NEXT DOOR PHARMACY!! I use the Owings Mills Location, however based on what I was just told about the owner from their Pharmacist Marjam, I’m sure any of the owner Hanna’s locations are run better! I always have issues with my prescription deliveries and payment, I finally decided to ask for a manager of the establishment to voice my concerns to see if we can fix any lingering issues. Ha! Yeah, right! They gave me to Marjam who informed me she is the Pharmacist. She was rude, and had absolutely no intention of resolving any of my concerns. Matter of fact, I bet if you asked her today what my concern is, she would not be able to tell you. Instead, she consistently over-talked me, and trying to tell me what the conversation was between and the person I spoke with before her. She could have simply apologized for any miscommunication and moved on. But no, it was more important for her to make me believe I am the one that is wrong in this situation. No customer service. When I asked her who was over her, she informed me the owner Hanna. I asked was there a way to reach her she said, “call back!” I asked when would she be in for me to call she informed me she didn’t know, keep calling to find out. One hand never knows what the other hand is doing in this place. All I wanted was an apology, and someone to handle my prescriptions correct!!! Obviously, that is not going to happen.Oh by the way, Marjam said to me, “ You can always come and get your medicine instead of getting them delivered!!” This would be true, If I was not paralyzed from the waist down and blind!!! SMH … How sensitive you are to the disabled Marjam!!!
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September 2022 by KiKi Green
This Pharmacy is so amazing !! I was referred by my Grandmother after being traumatized by the chain pharmacies . I love that they deliver and do not have a jurisdiction . When I was transferring over the Pharmacist made it simple and effortless and was able to just receive myself and my child’s profile with me calling Next Door Pharmacy only 1 time !!I couldn’t believe the customer service I was receiving .The Pharmacist at this Pharmacy make you more comfortable and warm and friendly type of environment. They are very personable and work really well with you . I love they will ensure that you receive your medicine and will work really hard to do , while providing great Customer service . It’s been times I have not remembered to call for my refills and literally it will be ready that day for delivery ! Usually anywhere else it would be days or you may get busy signals and no assistance .Their delivery drivers are great and super sweet ! They work really hard and just great customer service . Even the drivers make it more personable . Very patient and understanding .I truly wish I can give 100 stars !! I hope this Pharmacy grows and continue to soar ! And remember how they make people day / lives !
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June 2022 by Lizbeth
The woman answering the phone is unprofessional and needs to speak up and speak clear. I could hardly hear her and slurred half her words...she sounded either sleepy or high as a kite. Also, you would think that if they were going to deliver your meds that they would make sure they had your correct address and not an address you had 5 years ago.
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March 2022 by Danielle Mason
I have repeatedly had my medications not show up when they were suppose to be delivered. I have called to make sure my medication is coming and assured that it was only to not receive it. If actually getting your medication is at all important to you, I would NOT recommend this pharmacy.
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February 2022 by Beatrice Caplan
Next Door Pharmacy is easily the best pharmacy I’ve ever filled prescriptions with. The staff is very helpful, patient, kind and efficient. Among many other attributes, Next Door has been able to order specific generics that work best for me and my family (ie, don’t cause side effects) at a time when larger pharmacies couldn’t. Furthermore, prescriptions are always filled and delivered exactly as promised, and I never have to worry that the pharmacy may forget or miss something. With that peace of mind, I couldn’t recommend any pharmacy as highly as Next Door Pharmacy.
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February 2022 by Cornelya Mims
Love this Pharmacy. Always has my prescriptions same day. One time they didn't but called the nearest Pharmacy to get my script filled the same day. I also love the fact they have a delivery service.
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January 2022 by Yalda Sajjad
Best pharmacy I have been to - very helpful pharmacists and great ambiance.
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November 2021 by Amanda Brilhart
I transferred my prescriptions here when I started working in the same building. I was so over waiting an hour in line once a month at CVS. Since I transferred, receiving my prescriptions has been a breeze. I pick them up, there's never a line, the staff is so welcoming and if its a weekend, they deliver so quickly -- for free. I'm sad they're moving and won't be a quick walk away, but I'm thankful I'll still be able to get delivery.
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December 2020 by David Alston
My experiences have been similar to EVERYONE else. Of all the establishments in which I have searched,grocery stores,restaraunts even other pharmacies, I have never witnessed a perfect rating... until now. And from my perspective the ratings are well deserved. I have never been in other pharmacy quite like Next Door. Thank you for helping me when I really needed it. Keep up the good work!
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December 2020 by C C
Back at the start of the pandemic, it was very difficult to find any PPE and hand sanitizer. Next Door Pharmacy always had what we needed, whether it was gloves, masks, hand sanitizer, or hand soap or even paper towels and toilet paper. They also provided awesome customer service and were very pleasant every time I stepped foot in their pharmacy or spoke to them on the phone. I would highly recommend them to anyone.
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December 2020 by TEMITOPE FOWORA
Tired of chain pharmacy drama? IF YES.Switch to NDPThey provide personalized serviceYou always talk to someone not computerQuick service, reasonable priceAs a provider, I recommend them.
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December 2020 by Júnot
I will never come here again. The owner Hannah is EXTREMELY rude and generally dislikes African-Americans. My shopping experience here was so degrading and I wouldn't recommend this place to my worst enemy.
