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March 2024 by skylar denise.
Great service & care !
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March 2024 by Pamela King
Excellent very kind took time to make sure I got everything. I need it. I will be back again.
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February 2024 by Lucus A*M
Had a smooth and easy process for my appointment with lovely hospitality from the staff! Being nice goes a long way.
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February 2024 by Sports and Giggles
I went here in 2019, and had an awful experience. I had a staff member mispronounce my name (it happens a lot when I go places, I mentioned it in one other review as of today, but again, I don’t understand why many people pronounce my name wrong), one of the staff there rudely butted in while I was discussing with the phlebotomist about signing a form. I go to the Pikesville location usually, and they’re friendlier there in my book.
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February 2024 by Oluwanifemi Afolabi (Jonathan)
This is the worst place imaginable!!! The lady at the front desk was super rude!!!. A guy with an appointment was informed that he ll be treated as a walk in… please go to other locations
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January 2024 by Logan W.
If I could do negative stars I would. I went in for a test and the tech said in the waiting room full of people "are you here for a drug test?" I told her that I didn't want to share my medical history with the entire waiting room, she then continued to pester me and said "I know all about hippaa but we only do drug tests here" I said "you all do more than drug tests, I have an appointment and it is correct because I've got it done before?" She says again "what are you here for?" And the entire waiting room is now staring at me and after her fifth ask in the waiting room I had to say what I was there for because she would not stop asking me. She singled me out for no apparent reason and she honestly needs to be fired for knowingly violating hippaa even after I told her I was uncomfortable. I will never come back here and I will never recommend other patients to go here.
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November 2023 by Julian
Dont come here. I had an appointment at 11:30, and I had to wait forever over 30 min. All the while, they were in the back partying from the sounds of it. They seemed nice, tho.
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September 2023 by Kelechi Kalu
Got my samples taken, no results gotten for over 2 weeks. And when I contacted the site, they told me the tests where not done, so what then happened to my samples ?….no one had a clue. This is completely ridiculous, unacceptable and very unprofessional.
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August 2023 by Brooke Womack
The phlebotomist was not friendly. The employees at the pikesville location are quicker and friendlier
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July 2023 by Alyssa Somar
Came in at 11:55 on my lunch break to get tested and the lady said they close at 12 for lunch so she couldn’t take me. If you close at 12 that means you take your last patient at 12. Very unprofessional.
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June 2023 by Stephanie White
My appointment was at 10:10am. I’m still waiting at 10:24. Five other people are also waiting to be seen. They are chit chatting and using profanity very loud in the back as if the walls aren’t sound proof.??♀️ Talking in the work place I get but keep it down ladies! Others can hear you! I must say also, once you’re back they’re very friendly.
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June 2023 by Chandria Richardson
This has been the worse Quest Diagnostics I’ve been to. They are dishonest, fraudulent and unethical. This site cost me a great job opportunity with the government due to giving the wrong information. I have spent 2 months contacting this site’s supervisor Sharon and the quest diagnostics employee and client solutions department. My results were incorrect, the staff was rude, the date for testing was incorrect & my name was forged on the paperwork. Til this day nobody has fixed the issue. DO NOT GO TO THIS SITE!!!!
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May 2023 by T Wallace
Omg this location has 1 person working. I made a appointment for 10:10am. She told she was by herself n she had no help.Waiting area full of people.She should had to work there by herself it's too much for one person to Do!!!
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August 2022 by Loren Hicks
I went to this location two days ago and it was extraordinarily unpleasant. The technician checking me in was impatient and nasty the entire time.I didn't have a mask and when she asked if I had one and I said I didn't she just shoved one at me. Not even asking if I could put it on.The instructions at this location are a bit complex. Understandably so, since people are taking drug screenings. But she gave about 10 very specific directions about where to put my belongings, about how after I used the restroom to not flush, where to put the specimen, how afterwards the water from the sink wouldn't turn on, etc... A lot to recall, in a few seconds.When I needed her to repeat an instruction, she got irritated.Once I was done, I went to head back out into the lobby, and she screamed at me from around a corner "WHERE ARE YOU GOING?!?!" "WHAT YOU AIN'T HEAR ME?!"I was floored, who screams at customers like that?All I did was walk towards the exit. I had to gather my thoughts for a solid ten seconds before I could answer. "No, I didn't hear you."I might have missed what she said, because between using a janky little steel box placed on the floor to lock my purse, trying to get the sink to work, and trying to screw closed a new-and-improved specimen container I might have missed her instructions. Plus she had walked away and around a corner once I handed her the specimen, so I assumed we were finished.Bottom line, I was only here for maybe 15 minutes tops but I couldn't wait to leave. Besides the fact that there's no sign outside the building, the technician was God-awful. AVOID at all costs, especially since there's a LabCorp with a proper sign directly across the parking lot!
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August 2022 by Karen Brice
Check in was awful. The automated computer said we were checked in and after sitting for 45 minutes and watching others be taken in front of us, needless to say I was not happy. Then I was told we had no appointment! Wasted my time. They need more help at this facility! People make appointments for what to sit and wait!!! Awful!
