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October 2023 by Fatmata Kamara
There is a male nail technician that claims he is the manager. He is exceptionally rude and disrespectful to clients. He is unfriendly and actually hung up the phone on me,claiming he would block my number. He sits at the front, by the the door. I called about the way he treated my 17 year old daughter who ended up receiving service from another professional technician. I requested the owners information and his name, and he refused to give me the information. He stated I could post a review if I like and he would block my number, then hung up. I attempted to call the store twice afterwards and no response. I also encountered a similar experience several months ago with this same person. This behavior is unacceptable and unappreciated as a paying customer of over 10 years!!!!!!!
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October 2023 by Lanee Higgins
Hubby and I came here on a weekday afternoon to get manis and pedis during my lunch break. We walked in and the wait wasn’t long at all. The service was awesome. We were both satisfied with our nails and may have to make this a regular date!
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October 2023 by Tony Phan
Excellent services and accomodation by Manager and staff. The manager has thorough knowledge about acrylic application among other thing that I inquired about. Well done. Keep it up. Wifey loves it. Will coming back.Services: Foot massages
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September 2023 by Colbie Oden
I have been coming to this nail salon for at least 4 years. The service is always great. The staff are friendly and efficient in their work. They genuinely care about their customers and making them feel great.Services: Foot massages
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July 2023 by Elise Woodyard
I always have a great experience and I am never disappointed. Even when polish issues or nail breaks happen they are so nice and get me in quickly so my nails always look nice ?Services: Acrylic nails
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July 2023 by Kamilah Johnson
I only come to get a pedicure because they’re not up to par with the latest nail trends. I made an appointment for a gel pedicure and when I arrived to my appointment they said I didn’t have one. I had to show them my phone to show them I called. Instead of accommodating me the owner and his son went back and forth and I just left. I had to tell the owner to lower his tone with me when he was questioning my appointment. The nail tech that I go to for a pedicure is sweet! I hope she leaves so I can use her services elsewhere!
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July 2023 by Lisa Parham
Great clean mellow environment great prices, normally great service but today I had the worst experience with the first guy next to the register. He really rushes through his work and very aggressive, snatching and pulling of the hands even burned my cuticles. Never again young angry man! His attitude sucks!Services: Pedicure
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May 2023 by Syuzanna Alexander
Lisa was a life saver !!! I had the most relaxing mani/pedi in a while … she did it perfectly & my skin feels so good & nails on point ! I left the salon, went about my day & of course I had to mess up one of nails like I always do lol never fails ? & they were closing already & they said come on in & I’ll fix it for you - now that’s Great Customer Care - thank you Lisa & to the owner to allow me to come back after closing!!! ? ?? ???Services: Manicure
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May 2023 by Sherrell
NEVER AGAIN! Absolutely horrific experience and customer service. The tech who started my service had no idea what she was doing and completely messed up my nails...continuously adding acrylic and incorrectly filing and reshaping my nails...My nails ended up extra short as the tech could not correct her mistakes... I ended up asking for another tech to complete the job...the new tech had to take an additional 45 mins to correct the mistakes of the first tech (so now I am at 2+ hours of time from the moment I sat at the first chair)...after all was said and done, I did not like my nails as they were extremely short and bulky ...I mentioned this to mgmt. Mgmt proceeds to make excuses as to why they should still receive full payment after the horrible experience. There was no customer service extended and instead excuses provided for an incompetent nail tech...I just read other reviews for this establishment regarding the new mgmt and wished that I had seen the reviews before going. GO SOMEWHERE ELSE!Services: Nail repair
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May 2023 by Janese Green
Charged a medium length fee for my nails??? Since when do we change for nails being medium length. Seems like a money grab to me. Also no longer massages the hands with oil. I have to do that myself. That was reflected in his tip.Service: Acrylic nails
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May 2023 by sheryl robinson
So from the moment, walking in the door, I asked for a specific tech that I had been referred to and couldn’t get that tech so I told them I would take anyone I was told to pick out a color, and when I was handed the color palette I saw that the basket was full of the same color palette over and over. I asked if they had any additional colors and was immediately given attitude. and I soon realized that she no longer wanted to do my nails because she stopped and sent me for my pedicure. after my pedicure, they sent me with the manager to complete my nails, he was the rudest tech I’ve ever experience in my 30 years of getting my nails done rushed through my nails, snatching my hands and was very rude the entire time. Not to mention I looked over and saw additional color palettes. The same pallets told me they didn’t have, and he refused to allow me to check out additional colors. The only reason I completed the service was because I really needed my nails done And couldn’t get to my regular tech, but I will never return here again or recommend this place to anyone. They are very prejudiced and very rude.Services: Acrylic nails
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April 2023 by Cynthia Rumph
I’ve lived in the neighborhood since 2006. I used to go religiously until one too many bad experiences with waiting or poor execution. I even asked one of the technicians was she finished her training. I stopped in 2008 and returned recently to get a service and was APPALLED!!! APPALLED at how I was treated. The owner (male) started my nails and had to take an appt. No problem, understandable. But the person (male) he handed me off too, CLEARLY did not want to do my nails. They were bumpy, not colored evenly and when I said to him “you are not doing my nails good and you haven’t spoke a word to me, you are yanking and pulling my hand instead of speaking to me”…he responded “well do you want to leave? You don’t have to pay” and that is exactly what I did. I will never return
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March 2023 by Janeé Hart
Can I give 0 stars? Because I totally would. Worst experience I’ve ever had. I was asked about the length and I said I would like to have them alittle longer. Prior to the start of my manicure. I asked once my nails were started if she was going to put tips on and my nail tech insisted I didn’t ask for a set. I always get a full set. I know what I asked for. She proceeded to do my nails. They look horrible and I had a special occasion this week I needed them done for. Then I had to find another salon to fit me in after to get the correct thing done. Not to mention the tech openly complaining about me after. I simply asked for a full set. Do not recommend.Services: Pedicure
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March 2023 by Alexiss
I received a gel manicure and it lasted only a few days. I spoke to the owner and he said they only paint the tip. However, in my experience of getting my nails done for over 15 years around the states, the Bussines comps a redo of the nails if the service didn’t last. But, instead of that intervention, I was subsequently blamed for my nails not lasting. So, very disappointing es on the quality of customer service.Service: Gel manicures
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March 2023 by Julia Kuhney
The worst experience. Very prejudice and condescending. Individual (male) doing my nails was annoyed the entire time. He got frustrated when I didn’t align my hands the way he wanted; he kept jerking my hands and stop doing my nails and just stare at me with frustration . His behavior towards me was very off putting. He was just mean and nasty.To make matters worse I showed him a picture of how I wanted my nails. He kept asking me to pick a color I obviously didn’t know the exact color in the image. As a tech I would expect him to assist in picking the right color or closest to it. He refused to help. I picked what I thought was closet to the picture. He said it was wrong but yet refused to assist me. He painted my nails clear. I just paid and left. I use to go there years ago but it seems they have new staff the people skills are lacking heavily.Services: Pedicure
