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February 2024 by Kenneth Njoku
I forgot my Bluetooth in a vehicle I dropped off late in the night and called the office the next morning. The lady that helped me the previous day asked me to wait so that she can check the vehicle. She came back and told me that she saw the Bluetooth and would keep it for me. That I should ask of her anytime I come. I came today and saw her and she told me she threw my Bluetooth away. Be careful dealing with this location.
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October 2023 by C. Logan
Equipment dirty/sticky in rear. Couldn’t use app to pickup truck. Customer service had me changing settings on my phone and still took up to an hour to resolve so I could pick up truck. Although she was very nice and helpful, No discount was offered, only an apology.
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September 2023 by gloria mckinnon
Rented a truck, no problem, and I used the uhaul moving service. FANTASTIC GUYS.Just return it in the correct parking spot!
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May 2023 by Iman H
Have used this location twice. Once to rent a moving van and another time to rent a hand truck and furniture pads. Both times I had a great experience. The van rental had very detailed instructions and was a reasonable price. The second time, Delano helped me, and went above and beyond to answer my questions and assist. I drive from the city to this location because I believe they are the best and it’s worth the drive for the peace of mind and smooth service.
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May 2023 by Mark Henderson
Transaction happened according to expectations
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March 2023 by Alexandru Mitroi
Came to rent a van or truck. The truck was soaked in the smell of cigarettes. Gave me a headache.Drove the truck 5 miles and had to put in 2 gallons of gas to get it to the previous level. The attendant that rented me the truck shrug his shoulder that I need to let U-Haul know because he cannot do anything about it. So if you have any U-Haul issues you’re on your own here. Apparently their trucks use more gas than Abrams tanks. Zero service. Did not own his business or try to help me.Been renting here for some time, not the same quality of service.
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February 2023 by Sandu M.
Came to rent a van or truck. The truck was soaked in the smell of cigarettes. Gave me a headache. Drove the truck 5 miles and had to put in 2 gallons of gas to get it to the previous level. The attendant that rented me the truck shrug his shoulder that I need to let U-Haul know because he cannot do. Apparently their trucks use more gas than Abrams tanks. Zero service. Did not own his business or try to help me. Been renting here for some time, not the same quality of service.
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December 2022 by Shirley Smith
No issues, easy to schedule online
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October 2022 by Dorothea Bowers
I was dropping my daughter off to pick up a truck. She was very satisfied.
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October 2022 by Simon F
I'm moving across the country and made a reservation for a moving crate a week prior. 15 minutes before my reservation while I'm on my way to pick it up, I get a call saying they can't honor my reservation today and that I'll have to drive across the state to get another one.
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September 2022 by PAUL Craig
Rotten service in bad attitude will not go back to this place again also company New Management this place and clean their act up
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August 2022 by Pere Ozogu
Great service ? and spotless area (compound, office, trucks).Friendly staff and the process was swift.Faster than waiting to get a truck from Home depot.Thank you so much.
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February 2022 by jay girl
Not a certified u-haul dealer. Don't go!! Poor service horrible attitudes, they work when/if they want to. Plus traffic pattern getting there is hectic, don't recommend in bad weather too many inclines and steep hills
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August 2021 by LaRae Morris
Unfortunately the person answering the phone on 08.07.21 at 1425 was extremely rude. Will not use their service
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November 2019 by Rabea Shaiban
Once of the worst customer service in earth.
